Window update error "WindowsUpdate_80070005"

Anonymous
2009-03-24T10:46:48+00:00

i kept on trying to update my window vista home basic since December 2008 but facing the problem of error, i am tired with this error please help me out to get rid of it

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2009-04-04T08:17:14+00:00

The error code 80070005 usually means that you do not have enough permission to install updates.

First please confirm you have logged on an account with administrative privileges.

If the issue still occurs, lets’ try the following method to reset the permissions:

1. Download the subinacl.msi file from the following link and save the installation patch onto the Desktop:

http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en#AffinityDownloads

  1. Go to the Desktop and double click the downloaded file.
  2. Select the C:\Windows\System32 folder as the Destination Folder during the installation. Later we will use this tool to reset the permission settings on the current machine.

**Note:**If the UAC (User Account Control) window is prompted for permission to continue, please click Continue.

  1. Click Start, in the Start Search bar, type: "notepad" (without quotes) and press Enter.
  2. Copy the following commands and then paste them into the open Notepad window:

@echo off

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f

subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f

subinacl /subdirectories %SystemDrive% /grant=administrators=f

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f

subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f

subinacl /subdirectories %SystemDrive% /grant=system=f

@Echo =========================

@Echo Finished.

@Echo =========================

@pause

  1. After pasting the above commands, please close the Notepad window. Choose Save when you are prompted to save the file. Type "reset.bat" as the file name and choose Desktop from the left panel as the save location.
  2. Refer to the Desktop and right click the reset.bat file, and then choose "Run as administrator."
  3. You will see a DOS-like window processing.

**Note:**It may take several minutes. Please be patient. When it is completed, you will be prompted with the message: "Finished, press any key to continue".

Try to install the updates again.

This issue can be also caused by third-party security programs such as firewalls and anti-virus software. You can disable or remove them to check the issue.

Let us know how is goes.

Was this answer helpful?

80+ people found this answer helpful.
0 comments No comments

184 additional answers

Sort by: Oldest
  1. Anonymous
    2011-06-29T22:46:11+00:00

    Maybe the only options is to reinstall OS, unfortunately.  The level of Tech is above my pay grade. LOL

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2011-06-29T23:26:52+00:00

    Nevermind, the patch worked to the finish, but windows update stills gives the same error, like nothing ever happened.  Gonna try restarting computer.  If I don't respond back, it DIDN'T work.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2011-06-29T23:52:45+00:00

    I figured it out.  Somehow my folder attribute was listed as hidden.

    Make sure the folder and subfolders of "/Windows/Software Distribution" are not hidden and read only.  This is all i changed, because my attributes were hidden and read only.  I unchecked them and the updates went through just fine.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2011-07-05T15:10:25+00:00

    i know nothing about how to fix problems on my computer and my boyfriend does, but my issue had him stumpped!! i found your instructions on how to repair and followed them to the "T" and it worked!! thank you SO much!! thank you!!

    Was this answer helpful?

    0 comments No comments