Code error 80072EFE during Windows Update

Anonymous
2010-03-20T07:33:01+00:00

ERROR CODE 80072EFE WHILE ATTEMPTING TO UPDATE IN WINDOWS UPDATE MADE SEVERAL ATTEMPTS. McAFEE installed after win security ess. uninstalled. several problems w/  programs " not responding" constantly and pc running very slow.  compaq presario  SR5550F

Windows for home | Other | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2011-01-04T02:55:21+00:00

    Hi

    I have seen this error quite often.

    Error 80072EFE is related to Update server closing the connection.

    Mosty likely, the computer may be infected with ROOTKITS.

    Try to run TDSSKILLER to find any rootkits.

    Download and run from here

    http://support.kaspersky.com/downloads/utils/tdsskiller.exe

    Then try to update Windows

    Cheers

    Ramesh Asari

    Thanks Ramesh, this worked. I tried norton internte security, malware programs(spybot, onecare safety scan & malwarebytes). nothing worked. i was scared to run this one when i first saw 2 weeks ago. after reading other answers i tried, it removed one rootkit and windows update is working again.

    I dont know my computer got infected. it always had upto date antivirus program & i frequently run malwarebytes. Thanks Much!

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  2. Anonymous
    2011-01-10T18:07:43+00:00

    Hi

    I am running windows 7 32bit and i had the same problem for a few months too!!!! After spending soo long searching for answers, i thought i'd give this a try and was shocked to find out it worked!!!!!! So thank you for this link Ramesh as it did find an infection and i must say, after removing it, my system seems so much more fresh :)

    Thanks again!!!! EVERYONE SHOULD GIVE THIS LINK A GO!!!!!

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  3. Anonymous
    2011-01-10T19:41:03+00:00

    How did your computer get infected in the first place? What other infections may still be plaguing the computer?


    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

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  4. Anonymous
    2011-01-11T01:53:22+00:00

    I just wanted to thank everyone for their input about my computer problem the no reading disk,wouldn't download my updates I took your advice and did the cleanup on my hard drive TDSSKILLER now everything is working just fine thanks a million you guy are the best it to many of you to name but you know who you are.

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