ron425,
As TaurArian suggested, you may have some virus\malware items going on right now. Here are a couple links that may prove helpful at the moment.
Code error 80072EFE during Windows Update
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
ERROR CODE 80072EFE WHILE ATTEMPTING TO UPDATE IN WINDOWS UPDATE MADE SEVERAL ATTEMPTS. McAFEE installed after win security ess. uninstalled. several problems w/ programs " not responding" constantly and pc running very slow. compaq presario SR5550F
Windows for home | Other | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
64 additional answers
Sort by: Most helpful
-
Anonymous
2016-05-11T21:32:57+00:00 REPOSTING @T A Wilson only =>
Answer-by-number:
- How & when did Toshiba "clean" the computer?
- Have you ever run the Norton Removal Tool or the McAfee Consumer Products Removal Tool?
- Do you have backups of ALL the changes Advanced SystemCare has EVER made to the computer registry?
This is a six-year-old, Windows Vista-specific thread. You will find support for updating your Win8.1 computer by beginning your own new thread in this forum => [http://answers.microsoft.com/en-us/windows/forum/windows8_1-update](http://answers.microsoft.com/en-us/windows/forum/windows8_1-update) You will find support for upgrading to Win10 in this forum => [http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade-winup_8](http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade-winup_8) -
Anonymous
2016-05-11T17:11:58+00:00 I tried to find Tony Caldwell's reply but cant find it. I clicked on the email link, I also tried to go into the community and find it but could not. I am at a loss. I all I get is to go to to Kaspersky....which I already ran.
-
Anonymous
2016-05-06T23:34:57+00:00 I ran TDSSKILLER and didn't find any infected files. Windows 10 still will not install.
Any other suggestions?
Thanks.
-
Anonymous
2016-05-03T21:05:55+00:00 @T A Wilson only =>
How & when did Toshiba "clean" the computer?
Have you ever run the Norton Removal Tool or the McAfee Consumer Products Removal Tool?
Do you have backups of ALL the changes Advanced SystemCare has EVER made to the computer registry?
- Injudicious use of registry cleaners may be playing a role here. TIP: If you ever again think your Registry needs to be cleaned, repaired, boosted, tuned-up, cured, tweaked, fixed, maximized, "swept" or optimised (it doesn't), read this article and **this older** (but still valid) **one** (and related links cited therein) then draw your own conclusions. Also related => http://support.microsoft.com/kb/2563254
You will find support for Win8.1 in these forums => http://answers.microsoft.com/en-us/windows/forum/windows8_1
You will find support for upgrading to Win10 in this forum => http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade-winup_8