"Preparing To Configure Windows. Please Do Not Turn Off Your Computer"

Anonymous
2009-12-03T01:02:16+00:00

Hi. I just got my new laptop yesterday with Windows 7 Home Premium. When I left for school this morning, I shut down my computer and saw that it had 22 Windows Updates to download. When I turned it back on this afternoon, it was stuck at a screen that said "Preparing To Configure Windows. Please Do Not Turn Off Your Computer." I decided to wait but it stayed the same for as long as I waited. Finally, I powered it off by holding on the power button, and just normally booted the system. Will there be any damage done to my new laptop? Is there any way I can prevent this update glitch from happening again? Thanks.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-04-23T05:50:01+00:00

Hi. I just got my new laptop yesterday with Windows 7 Home Premium. When I left for school this morning, I shut down my computer and saw that it had 22 Windows Updates to download. When I turned it back on this afternoon, it was stuck at a screen that said "Preparing To Configure Windows. Please Do Not Turn Off Your Computer." I decided to wait but it stayed the same for as long as I waited. Finally, I powered it off by holding on the power button, and just normally booted the system. Will there be any damage done to my new laptop? Is there any way I can prevent this update glitch from happening again? Thanks.

I just bought a Toshiba Laptop for a Client with windows 7 home,

As a favour for my clients I usually run windows update for them so they get it all working and are 100% confident that when they get it as up to date as possible,

I ran into the exact same problem as above, i read this thread and read all different reply's but none of them realy worked for me and i didnt have time to wait...

this is what worked for me:

  1. Hold down the power button and switch of your machine
  2. Restart your computer and just before windows boots hit the F8 button
  3. Boot into safe mode
  4. login (if nessecary)
  5. Make sure that any virus scanners at this point are disabled before continuing
  6. Click "Start" > "Accessories" > "System Restore"
  7. Click "Next"
  8. Pick an earlier restore point and then click next, (its best to pick the 1 just before you had problems)
  9. Click next and follow the prompts and it will start a system restore
  10. wait till your computer does this System Restore process
  11. Regardless of whether the system restore process fails or passes it should now get you out being stuck at "Preparing To Configure Windows. Please Do Not Turn Off Your Computer."

Now...

  1. login if required

13 Disable Virus Scanner before moving on

  1. Run windows update
  2. now it should run without any problems
  3. if you do have problems and run into a loop Call your Computer Manufacturer or the company that you purchased it off and see if they can help you,

Thanks

Michael

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  2. Anonymous
    2010-08-03T15:31:24+00:00

    I ran into the same problem today while installing the Security Update for Window 7 (KB2286198) on a PC running Windows 7 Ultimate 64bit. The download completed and the PC restarted and was then stuck on the Preparing to Configure screen ... After a while I left my PC and returned about an hour later. I noticed that the animated circle was not moving and there was no Hard drive activity ... also there was no mouse pointer so I hit the reset button on the PC. When the PC started up again I selected the Start Normally option and then the updates were installed and the Preparing screen was shown for a few seconds before the PC started up correctly.

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  3. Anonymous
    2010-08-03T10:56:34+00:00

    I will join the others.. same issue on a custom powerful desktop.

    Win7 64 bits.

    The disk activity light when hung is basically not doing anything just a fast flash maybe ever 10 seconds but is just normal background while not actively doing anything. Win might be just dealing with RAM (8 mb) but not for like 10 hours last time.

    Last two updates just now and a few weeks or month ago.  Last time let it run all night and still hung on "PREPARING" to configure..with warning not to shut down.  But useless hung and have a 20mb cable connection so  it has to be Win not time to download (which I believe it already had done).

    On reboot fortunately seemed ok  First said installing like 12,000 updates does very fast.  Continues to start slower than normal.  But all loaded fine..

    Checking updates needed only shows 1 critical related to Silverlight. 35 optional but they are all for foreign languages I don't speak!

    Looking in history shows 2 installed when it hung - a Security update for 64 bit Win 7 and update of Windows Defender which I don't think I every use .. don't even know what it is, use ESOT NOD and Malewarebytes for anti virus etc.

    OK update for Silverlight installed without needing reboot.

    So bottom line is bailing out of being hung seems to not have interfered with updates.  While prior time it hung for about 10 hours, this time I gave up after about 30 minutes since with no disk activity per light and prior problem I took the chance since I need to get work done!

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  4. Anonymous
    2010-07-31T21:35:38+00:00

    I just got a new ASUS laptop running windows 7. Im not very good with his technical stuff but i do know there are some serious issues with windows 7. I think XP was even better than the ____ i've been going through the last few days. The first 2 days were fine, but after that every time i attempt to shut down, it wants to update. It wants me to do 17 updates, and it only ever makes it to 4 of 17, even after leaving it on all night. I began doing manual power downs because the laptop wont do sh** by itself. I've been exploring websites for answers and I discovered that in Internet Explorer, in the safety list there is an option to do a windows update. This is where I choose to update and I had to attempt it at least 4 times but it really does take patience. It took almost an hour and a half to do the updates from there but it ended up being successful. I have not restarted yet in fear that it will try to update some more after me choosing to shut down but maybe this can work for you as well.  Just try to update from the internet explorer and have patience, although i know it is very hard to. The windows configuring issue I havent gotten much but I hope by manually initiating the updates that it will prevent this from occuring. Also, I find everything that i try to update/download takes quite a bit of time, I still havent been able to install my latest Java update. However I will execute this process once again in hopes of the same outcome. I was wondering however, do your programs often stop responding even at the slightest glitch? This keeps happening to me...sorry for the long post. I'm very frustrated, I can only imagine how everyone else feels. Hopefully this can help somehow haha.

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