another reason not to buy Microsfot Products
Thank you for choosing Microsoft Store. A representative will be with you shortly.
You are now chatting with Shawn.
You: I have a MS 5000 keyboard You: the transceiver that plugsinto the usb port is bend
You: and computer will not recognize the keyboard
Y...ou: can i replace that part?
Shawn: Unfortunately we do not sell the USB plugs separately.
You: does anyone?
Shawn: Your best bet would be a local shop like Radio Shack.
You: are they universal?
Shawn: I am not completely sure to be honest, as we do not sell a product like that.
You: what do i ask them for?
Shawn: A USB transciever for a keyboard.
You: No duh? Please tell you people, if I cannot replace it, I will never purchase another Microsoft product again - what a rip off....i know Logitech sells transcievers for their
products, what was i thinking?
You: cya