Transceiver 2.4 Ghz Replacement

Anonymous
2009-07-11T01:32:33+00:00

Is there anyway to purchase a replacement Microsoft 2.4 Ghz Transceiver that works with a Microsoft Wireless Laser Mouse 6000 v2 AND a Microsoft Wireless Keyboard 6000 v3?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-07-11T14:33:11+00:00

Hello Gamet98,

Sorry, I do not have that information but you can confirm by visiting this link -  Microsoft Online Store  http://store.microsoft.com/home.aspx  or by calling  1877-MY-MS-STORE

Hope this information is helpful.

David O

Microsoft Answers Support Engineer

Visit ourand let us know what you think.

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  1. Anonymous
    2011-03-09T04:49:46+00:00

    I have the same tranceiver with the same problem.  I tried the ebay link, but found Transceiver v3.0 for Bluetooth.  This is not compatable.  We all need a model 1364 2.4 Gh transceiver (mine is v4.0), which is NOT the same as bluetooth.   Bluetooth requires a pairing number to be entered, and bluetooth receivers are easy to find for <$10 each.  I am still looking and will post if I find a replacement for our transceiver.

    Mike Yost

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  2. Anonymous
    2011-06-15T11:14:32+00:00

    They told me they could give me the cost of a new keyboard and mouse. It was higher than I could have bought it 3 years ago. ****

    What do mean by the sentence? Literally, you said that Microsoft would give you the money, but judging the rest part, it looks like Microsoft would charge the full price again. Did you write the sentence wrong?****

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  3. Anonymous
    2011-06-17T01:53:36+00:00

    I have recently purchased the MS keyboard and mouse 5000 however the transceiver has stopped working.

    The model of the transceiver is as follows

    -Microsoft 2.4GHz Transceiver v6.0

    • Model number: 1364

    Reading previous posts has made me loose hope in simply buying a new transceiver. I have surfed the web for replacements. Unfortunately microsoft does not sell individual parts of their products; they only sell complete packages.

    What I was thinking was even if i was to purchase a second hand transceiver off eg ebay, would it still work with MY ORIGINAL keyboard?

    I am sure that microsoft is smart enough to design each transceiver with its own ID. Otherwise if there was no sort of Identification system in place, surley anyone with an identical keyboard or mouse can have control of your PC.

    Please contact me with whatever information you have regarding this issue. Obviously there are many of us facing the same problem and idealy everyone would like the cheapest solution; as I am sure that many of you have paid microsofts rediculous prices for something that is completely BASIC in todays computer world.

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  4. Anonymous
    2011-07-14T16:43:58+00:00

    Transceiver 2.4 Ghz Replacement call  contact Microsoft Replacement parts desk at 1-800-360-7561. Hours of operation: 5:00 A.M. - 7:00 P.M PST,  Mon-Fri. 

    Note: Some devices may take longer to arrive if its on backorder.

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