Transceiver 2.4 Ghz Replacement

Anonymous
2009-07-11T01:32:33+00:00

Is there anyway to purchase a replacement Microsoft 2.4 Ghz Transceiver that works with a Microsoft Wireless Laser Mouse 6000 v2 AND a Microsoft Wireless Keyboard 6000 v3?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-07-11T14:33:11+00:00

Hello Gamet98,

Sorry, I do not have that information but you can confirm by visiting this link -  Microsoft Online Store  http://store.microsoft.com/home.aspx  or by calling  1877-MY-MS-STORE

Hope this information is helpful.


David O

Microsoft Answers Support Engineer

Visit ourand let us know what you think.

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  1. Anonymous
    2014-12-05T19:36:05+00:00

    Yeah I ran into same situation. If you are reading this and contemplating getting M$ equipment, my advise to you is DO NOT! I'm going with Logitech at least their equipment works with universal receivers. Screw M$ and their idiotic way to handle devices

    lol, thanks anyways, but the problem with my transceiver is solved it downloaded itself from M$  website itself, now i m enjoying my Mice :)

    btw thanks anyways :)

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  2. Anonymous
    2015-12-22T19:09:03+00:00

    If your issue is intermittent operation of the transceiver, as indicated by a loose fit into the USB port and sometimes "on" indicator light (LED) with eventual complete failure, you may want to snug up the fit. My issue was the electrical contacts were intermittent, getting worse with each insertion and removal of the transceiver into its USB port (I take the netbook computer home each day from work).

    Inside of the transceiver's USB male connector there is a piece of hard plastic with metal strip contacts running its length encased in a rectangular metal housing that plugs into the computer USB port.  If you can move the plastic piece, or the metal housing with little pressure using your fingernail, simply cut a piece of copy or scrap paper slightly narrower than the plastic strip, fold the paper in half lengthwise, and slip it in between the plastic strip and the metal housing, working it in as far as it will go and cut off the excess paper. Next, test for snugness of fit by plugging the transceiver into the computer USB port. If not tight enough, insert another layer or two of paper (I cut up a business card first and it made the fit too tight).

    This completely fixed my non-functional transceiver by restoring the electrical contact with the USB socket/port.

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  3. Anonymous
    2015-12-29T21:23:24+00:00

    Same issue.

    I will NEVER purchase a microsoft product again.

    ridiculous..

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  4. Anonymous
    2016-05-31T15:38:51+00:00

    Arrrgh... Got the same problem and made a very bad mistake : buying another mouse after breaking the transceiver of my kit (mouse+keyboard+numeric pad).

    When Microsoft says that each transceiver is unique, they mean unique.

    I assumed that buying another mouse, hence another Microsoft transceiver, the previous mouse would function (as well as the keyboard and pad).

    Nope. This represents quite a bit of money.

    I presume that to have a single encoding for each and every mouse is meant to restrict interferences by hackers (not at all sure of that).

    I also presume that if you break something (on the pad, the keyboard, the mouse), you cannot buy any replacement. This should be written in bold on the package.

    I cannot understand why the European Community accepts that such a product can be sold like this, without a warning, within it's country members.

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