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Is there anyway to purchase a replacement Microsoft 2.4 Ghz Transceiver that works with a Microsoft Wireless Laser Mouse 6000 v2 AND a Microsoft Wireless Keyboard 6000 v3?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Gamet98,
Sorry, I do not have that information but you can confirm by visiting this link - Microsoft Online Store http://store.microsoft.com/home.aspx or by calling 1877-MY-MS-STORE
Hope this information is helpful.
David O
Microsoft Answers Support Engineer
Visit ourand let us know what you think.
after much searching, i found one.
http://www.aliexpress.com/item/Microsoft-2-4GHz-Transceiver-Wireless-Receiver-C3K1123/306935116.html
I just talked to the Microsoft store and they said that each of these transceivers are unique and it is not cost effective for them to make new ones for the customers. They do not sell replacements. They told me they could give me the cost of a new keyboard and mouse. It was higher than I could have bought it 3 years ago. If there is nothing wrong with my keyboard and mouse why buy another? So in other words, we are just SOL. Microsoft should have said this at the time of purchase. Another example of Microsoft in action. YUP...Of course...sell you another piece of ****. Seems like this is not a unique situation....... SAME PROBLEM here! Almost $60.00 FOR A KEYBOARD AND MOUSE AND NOW IT'S WORTHLESS. Only because the transceiver does not work!!!!! Walmart has an HP unit for 1/2 the price. I figure if it goes bad...I can get 2 for the price of 1. WAY TO GO MICROSOFT!
it's not a transceiver.
it's for 35$ how could it be that expensive!
I just talked to the Microsoft store and they said that each of these transceivers are unique and it is not cost effective for them to make new ones for the customers. They do not sell replacements. They told me they could give me the cost of a new keyboard and mouse. It was higher than I could have bought it 3 years ago. If there is nothing wrong with my keyboard and mouse why buy another? So in other words, we are just SOL. Microsoft should have said this at the time of purchase. Another example of Microsoft in action.
well with all due respect, it is a Rip-of
I have ordered 17 of the Wilress Comfort Deskrop 5000 and one Microsoft 2.4 Ghz Transceiver v7.0 is not working i can not find any information about the warranty replacment called many times. they do not care.
I am so disipointed with MS. how much is enought keep your damn word about the three years warranty.
