Transceiver 2.4 Ghz Replacement

Anonymous
2009-07-11T01:32:33+00:00

Is there anyway to purchase a replacement Microsoft 2.4 Ghz Transceiver that works with a Microsoft Wireless Laser Mouse 6000 v2 AND a Microsoft Wireless Keyboard 6000 v3?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-07-11T14:33:11+00:00

Hello Gamet98,

Sorry, I do not have that information but you can confirm by visiting this link -  Microsoft Online Store  http://store.microsoft.com/home.aspx  or by calling  1877-MY-MS-STORE

Hope this information is helpful.


David O

Microsoft Answers Support Engineer

Visit ourand let us know what you think.

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  1. Anonymous
    2014-03-18T22:03:33+00:00

    I guess the actual answer to your question was "tough - you will have to buy a new mouse".  I have the same issue with the same transceiver and as far as I can see it is not possible to buy the thing separately!  As I have a mouse and keyboard combo it is a real problem!  Did you find anywhere to puchase a separate unit?

    does this Transceiver hangs up the mouse time to time for some seconds if not installed?

    Cuz i am having this Issue, I also do have Microsoft Wireless Laser Mouse 6000 v2.0, and in windows 7 when i plug it in, it installs everything except Microsoft 2.4Ghz Transceiver v2.0.

    Please guide me how do i install this, I have also searched but didnt find the driver i m looking for.

    Thanks You.

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  2. Anonymous
    2014-02-27T19:09:20+00:00

    I own a Mouse/Keyboard wireless combo and suddenly the transceiver stopped working.

    I called Microsoft Colombia (that's where I live) and to my surprise they told me I was going to get a new combo free of charge from Costumer Service.

    I guess not everything about MS is plain selling stuff.

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  3. Anonymous
    2013-12-10T03:54:08+00:00

    I'm hoping that maybe the close cousin, the Microsoft Wireless Rechargeable Laser Mouse 7000, may happen to be cross compatible and have ordered one with the intention of testing it. I don't have any certainty whether it will work though.

    I'm happy to report that the receiver for the Microsoft Wireless Rechargeable Laser Mouse 7000 is working with my Microsoft Natural Ergonomic Desktop 7000 keyboard and mouse. Interestingly, I noticed on the transceiver that it says Microsoft Wireless Receiver v3.0 whereas the one that came with my Microsoft Natural Ergonomic Desktop 7000 says Microsoft Wireless Receiver v1.0.

    All I had to do make it work was plug it in and hold down the setting button on the receiver and my mouse, and then my receiver and my keyboard.

    Additionally, I was also able to mix and match and make my Natural Ergonomic Desktop 7000 keyboard work alongside my Wireless Rechargeable Laser Mouse 7000 using just the receiver from the Wireless Rechargeable Laser Mouse 7000.

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  4. Anonymous
    2013-12-05T15:27:36+00:00

    The long and short and final answer. Each receiver (dongle) is unique and paired at the factory. If you have a spare receiver, throw it away. It is worthless.

    This is false information. I have two sets of the Microsoft Natural Ergonomic Desktop 7000 Keyboard & mouse and I have successfully paired one with the receiver of the other. It's actually quite easy. You just hold down the little pairing button on the keyboard or mouse at the same time you hold it down on the receiver.

    I do believe, however, that these receivers are unique to Microsoft's wireless keyboards. I'm hoping that maybe the close cousin, the Microsoft Wireless Rechargeable Laser Mouse 7000, may happen to be cross compatible and have ordered one with the intention of testing it. I don't have any certainty whether it will work though.

    In any case, I still share the frustration of all who have posted here. There's an awful lot of people that have lost the use of their otherwise good keyboard and mouse simply because they lost the receivers. If Microsoft could have just picked a more standard receiver or purposefully produced more receivers than keyboards & mice, they could have prevented this. If nothing else, for customer satisfaction it seems like it might be worth it to make some more, but I guess it could be expensive at this point.

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