Transceiver 2.4 Ghz Replacement

Anonymous
2009-07-11T01:32:33+00:00

Is there anyway to purchase a replacement Microsoft 2.4 Ghz Transceiver that works with a Microsoft Wireless Laser Mouse 6000 v2 AND a Microsoft Wireless Keyboard 6000 v3?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-07-11T14:33:11+00:00

Hello Gamet98,

Sorry, I do not have that information but you can confirm by visiting this link -  Microsoft Online Store  http://store.microsoft.com/home.aspx  or by calling  1877-MY-MS-STORE

Hope this information is helpful.


David O

Microsoft Answers Support Engineer

Visit ourand let us know what you think.

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  1. Anonymous
    2016-05-31T16:23:32+00:00

    This is helpful but not for me... There seems to be no such button on the Sculpt kit elements... I don't see any either on any element of the 5000 set (kbd+mouse).

    I assume that these need a radio transceiver and you have bluetooth models.

    I got now 5 Microsoft mouse (and only 4 working transceivers), tried each and every combination.

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  2. Anonymous
    2016-05-31T15:50:05+00:00

    Without knowing your exact model, I can't know for certain what your results will be, but for myself I have been able to pair different receivers to different Microsoft Mice/Keyboards. The way I have done this is  to hold down the little pairing button on the keyboard or mouse at the same time you hold it down on the receiver. Give it a little time, and then let go and it should be paired, or at least that is how it has worked for me.

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  3. Anonymous
    2016-05-31T15:38:51+00:00

    Arrrgh... Got the same problem and made a very bad mistake : buying another mouse after breaking the transceiver of my kit (mouse+keyboard+numeric pad).

    When Microsoft says that each transceiver is unique, they mean unique.

    I assumed that buying another mouse, hence another Microsoft transceiver, the previous mouse would function (as well as the keyboard and pad).

    Nope. This represents quite a bit of money.

    I presume that to have a single encoding for each and every mouse is meant to restrict interferences by hackers (not at all sure of that).

    I also presume that if you break something (on the pad, the keyboard, the mouse), you cannot buy any replacement. This should be written in bold on the package.

    I cannot understand why the European Community accepts that such a product can be sold like this, without a warning, within it's country members.

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  4. Anonymous
    2015-12-29T21:23:24+00:00

    Same issue.

    I will NEVER purchase a microsoft product again.

    ridiculous..

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