Transceiver 2.4 Ghz Replacement

Anonymous
2009-07-11T01:32:33+00:00

Is there anyway to purchase a replacement Microsoft 2.4 Ghz Transceiver that works with a Microsoft Wireless Laser Mouse 6000 v2 AND a Microsoft Wireless Keyboard 6000 v3?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-07-11T14:33:11+00:00

Hello Gamet98,

Sorry, I do not have that information but you can confirm by visiting this link -  Microsoft Online Store  http://store.microsoft.com/home.aspx  or by calling  1877-MY-MS-STORE

Hope this information is helpful.


David O

Microsoft Answers Support Engineer

Visit ourand let us know what you think.

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  1. Anonymous
    2016-05-31T16:30:31+00:00

    I went with Logitech and have no regrets. The unifying reciever system works great!

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  2. Anonymous
    2010-09-05T21:14:02+00:00

    I'm really sad to hear this. I have two of these mouse/keyboards set. I love the feel of them, but now both transceivers have died for me. The first died shortly after I got, the second one about a year later.

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  3. Anonymous
    2010-05-21T13:03:26+00:00

    At my work we bought a bunch of the wireless mouse 6000 and a few notebook 7000 versions about a year ago.  I liked the 6000 so much that I bought one for home too.  So far two of the transceivers at work stop working after a few minutes and the same thing happened to the one at home.  Its like they heat up and the electronics fail.  The mice with the broken transceivers work fine with working transceivers so its easy to pinpoint the issue.

    I have always loved the Microsoft line, due to ergonomic reasons, but this is just poor engineering.  If the only option is to buy a replacement mouse it will certainly not have the Microsoft brand on it.

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  4. Anonymous
    2010-03-24T19:08:59+00:00

    Try calling MS support if you haven't called in on this issue, they will offer you 90 days of free support and may replace the transceiver

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