Blue Screen BCCode 116

Anonymous
2010-01-04T01:42:05+00:00

Brand new ASUS twice now I have gotten the dreaded Blue Screen after starting my PC from Hibernate. Once I select start windows in normal mode it works fine. If I shut down totally and re-start it starts up fine no blue screen. Any ideas ??

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7600.2.0.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: 116

BCP1: FFFFFA80094D44E0

BCP2: FFFFF88010174230

BCP3: 0000000000000000

BCP4: 0000000000000002

OS Version: 6_1_7600

Service Pack: 0_0

Product: 768_1

Files that help describe the problem:

C:\Windows\Minidump\010310-22120-01.dmp

C:\Users\Jill\AppData\Local\Temp\WER-51620-0.sysdata.xml

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2010-01-04T23:06:26+00:00

Hi,

Welcome to Microsoft answers.

 I would suggest you to update the drivers for your graphis card, here are the steps:

1.      Open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.

2.      In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.

3.      If there are any available updates, click the link in the box under Windows Update to see more information about each update. Each type of update might include drivers.

4.      On the Select the updates you want to install page, look for updates for your hardware devices, select the check box for each driver that you want to install, and then click OK. There might not be any driver updates available.

5.      On the Windows Update page, click Install updates If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

http://windows.microsoft.com/en-US/windows7/What-to-do-when-a-device-isnt-installed-properly 

If you cannot find the drivers, then go to manufacturer’s website download the latest drivers and install.

For more information on the issue, refer this link:

http://social.answers.microsoft.com/Forums/en-US/vistaperformance/thread/6940c7ff-64e7-48fd-8101-239abd5678a0

 Please respond back for the status on the issue and let us know if you have any issues.

Thanks and Regards,

Azam – Microsoft Support.

Was this answer helpful?

0 comments No comments

43 additional answers

Sort by: Most helpful
  1. Anonymous
    2012-01-09T19:20:56+00:00

    Same problem.  Happens with CoD: MW3 most often, happens rarely in Minecraft, RIFT, World of Warcrap.

    Problem signature:

    Problem Event Name: BlueScreen

    OS Version: 6.1.7601.2.1.0.768.3

    Locale ID: 1033

    Additional information about the problem:

    BCCode: 116

    BCP1: FFFFFA80085E64E0

    BCP2: FFFFF8800B347330

    BCP3: FFFFFFFFC000009A

    BCP4: 0000000000000004

    OS Version: 6_1_7601

    Service Pack: 1_0

    Product: 768_1

    Files that help describe the problem:

    C:\Windows\Minidump\010912-22027-01.dmp

    C:\Users\USERNAMEt\AppData\Local\Temp\WER-42666-0.sysdata.xml

    Read our privacy statement online:

    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:

    C:\Windows\system32\en-US\erofflps.txt

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2011-11-29T13:22:25+00:00

    I have the same problem but with a ASUS M4A78T-E motherboard.

    Here is the problem info:

    Firma con problemas:

      Nombre del evento de problema: BlueScreen

      Versión del sistema operativo: 6.1.7601.2.1.0.256.1

      Id. de configuración regional: 14346

    Información adicional del problema:

      BCCode: 116

      BCP1: FFFFFA80086954E0

      BCP2: FFFFF88003E7DBA8

      BCP3: 0000000000000000

      BCP4: 0000000000000002

      OS Version: 6_1_7601

      Service Pack: 1_0

      Product: 256_1

    If someone has any idea, please answer!

    Many thanks,

    regards

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2011-10-24T22:41:03+00:00

    Just had this problem occur today.

    And suspiciously NVIDIA has updated drivers for today too. Coincidence?!?

    Ill let you know if driver update fixes the issue.

    Last month i had developed the problem of "nvidia windows kernel driver has stopped working and restarted". I patched the problem using registry editor and lengthened the timeout setting for the video reset function in windows. forgot the specific name. Fine and dandy Final Fantasy 14 worked well. Ive been having worsening hangs this weekend and now BSoD with the 116 code. I do remember some miscelaneous windows updates before problem arose. And maybe it had also something to do with my activating ambient occlusion on the game during the weekend. Well have to see.

    Downloading drivers now.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2011-07-03T14:09:15+00:00

    Hi i'm having the same problem:

    Assinatura do problema:

    Nome do Evento de Problema: BlueScreen

    Versão do sistema operacional: 6.1.7600.2.0.0.256.48

    Identificação da Localidade: 1046

    Informações adicionais sobre o problema:

    BCCode: c5

    BCP1: 00000004

    BCP2: 00000002

    BCP3: 00000000

    BCP4: 8292B7F7

    OS Version: 6_1_7600

    Service Pack: 0_0

    Product: 256_1

    Arquivos que ajudam a descrever o problema:

    C:\Windows\Minidump\070211-37062-01.dmp

    C:\Users\Alexandre\AppData\Local\Temp\WER-106734-0.sysdata.xml

    Leia nossa declaração de privacidade online:

    http://go.microsoft.com/fwlink/?link...8&clcid=0x0416

    I dont know what to do!  Please help me!

    Was this answer helpful?

    0 comments No comments