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I have tried several times to install the disk that came with my Cannon EOS Digital Camera but Windows 7 does not recognize the drivers, Windows XP did with no issues. Cannon says their old driver is compatable with Windows 7. Can anyone help?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I've had the same problem since I went to Vista, but in checking on the boards, I found an undocumented trick!!!
Turn the camera on, and go to the menu.
On the 4th menu tab select the "Communications" entry and change it from NORMAL to PTP
Plug the camera back into the laptop, wait 30 seconds, and enjoy your camera again
Hi
Which version of Windows 7 are you using? is it 32bit or 64bit as the support paper from Canon only lists 32bit as supported amd/or not supporting the EOS utility and images only viewable via the memory card http://www.usa.canon.com/app/pdf/Windows7_compatibility.pdf
If you just plug in the camera, does Windows load a basic storage driver? with this you can get to download your images from the camera to PC. You could also try with the XP driver to right click the setup and choose Run as Administrator, odd times it dos allow a driver to install.
There cannot be a crisis today....my schedule is already full
You are a genious, after struglling with this driver and my camera, it is working great. Thank you so much for posting this trick.
Jeannie
Why do you keep telling people to buy a card reader...there is a problem with Windows 7 so fix it! We pay money for camera's that are supposed to work with our computers, and instead of fixing the problem you tell people to spend more money and buy a card reader. This doesn't surprise me coming from Microsoft, i think it's just a comp out and you don't want to fix the problem. FIX THIS PROBLEM I REFUSE to buy a card reader when my Camera worked fine on Windows 7 two weeks ago, not it won't work. So something changed and all that changed on my PC is updates that were installed. This is a typical Microsoft problem. They break something that works when they come out with new updates! FIX THIS!!!
Dump answers. THERE IS NO PROBLEM downloading pix either using card reader or using camera as a genetic storage device in PTP mode.
REAL question is how to make camera visible in EOS utility to do remote shooting and set up some parameters that are not available via camera menus..
