Windows 7 driver installation for a Cannon EOS Digital Rebel Camera

Anonymous
2010-02-22T13:02:33+00:00

I have tried several times to install the disk that came with my Cannon EOS Digital Camera but Windows 7 does not recognize the drivers, Windows XP did with no issues.  Cannon says their old driver is compatable with Windows 7.  Can anyone help?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-06-19T19:10:08+00:00

I've had the same problem since I went to Vista, but in checking on the boards, I found an undocumented trick!!!

Turn the camera on, and go to the menu.

On the 4th menu tab select the "Communications" entry and change it from NORMAL to PTP

Plug the camera back into the laptop, wait 30 seconds, and enjoy your camera again

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Anonymous
2010-02-22T14:25:30+00:00

Hi

Which version of Windows 7 are you using? is it 32bit or 64bit as the support paper from Canon only lists 32bit as supported amd/or not supporting the EOS utility and images only viewable via the memory card  http://www.usa.canon.com/app/pdf/Windows7_compatibility.pdf 

If you just plug in the camera, does Windows load a basic storage driver?  with this you can get to download your images from the camera to PC. You could also try with the XP driver to right click the setup and choose Run as Administrator, odd times it dos allow a driver to install.


There cannot be a crisis today....my schedule is already full

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  1. Anonymous
    2010-07-12T12:42:35+00:00

    i'm getting to the stage where i ditch 7 and go back to XP!

    Worked ok till I up-graded OS.

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  2. Anonymous
    2010-07-12T12:40:28+00:00

    On Sat, 10 Jul 2010 14:22:51 +0000, Blk0nwht wrote:

    I agree that the card readers are faster and nice but the ablity to use other feathers of the camera are gone with out a driver that will work in windows.  I spoke to canon about the issue and all they had to provided was that it's the maker of the OS.  I partually agree.  They made a product that states it's compatible and works under the OS but when it doesn't they don't know how to fix it nor will they try.

    So please tell me what are those extra features of the camera that you

    would get if you could connect it directly?


    Ken Blake

    Additional features are the remote shoting function that I use in studio to have direct shooting into my laptop, gives large screen preview on laptop and is great using wireless mouse also time lapes function, you can set it to make a number of shots and set the time between them, I still can't get the function to work and i'm getting to the stage where i ditch 7 and go back to XP!

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  3. Anonymous
    2010-07-10T15:12:13+00:00

    On Sat, 10 Jul 2010 14:22:51 +0000, Blk0nwht wrote:

    I agree that the card readers are faster and nice but the ablity to use other feathers of the camera are gone with out a driver that will work in windows.  I spoke to canon about the issue and all they had to provided was that it's the maker of the OS.  I partually agree.  They made a product that states it's compatible and works under the OS but when it doesn't they don't know how to fix it nor will they try.

    So please tell me what are those extra features of the camera that you

    would get if you could connect it directly?


    Ken Blake

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