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I have tried several times to install the disk that came with my Cannon EOS Digital Camera but Windows 7 does not recognize the drivers, Windows XP did with no issues. Cannon says their old driver is compatable with Windows 7. Can anyone help?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I've had the same problem since I went to Vista, but in checking on the boards, I found an undocumented trick!!!
Turn the camera on, and go to the menu.
On the 4th menu tab select the "Communications" entry and change it from NORMAL to PTP
Plug the camera back into the laptop, wait 30 seconds, and enjoy your camera again
Hi
Which version of Windows 7 are you using? is it 32bit or 64bit as the support paper from Canon only lists 32bit as supported amd/or not supporting the EOS utility and images only viewable via the memory card http://www.usa.canon.com/app/pdf/Windows7_compatibility.pdf
If you just plug in the camera, does Windows load a basic storage driver? with this you can get to download your images from the camera to PC. You could also try with the XP driver to right click the setup and choose Run as Administrator, odd times it dos allow a driver to install.
There cannot be a crisis today....my schedule is already full
hi, i've had the same problem and i learned the PCP trick with my IPAD but i just bought a Toshiba satellite L675 and it will not recognize disk and says it downloaded a driver but doesn't do anything other than a noise when i plug camera in. i had gotten a card reader for the ipad came with camera connecter but my card is way to big to fit in it. For the toshiba i was hoping this would work the whole reason i bought it was for the camera and uploading photos . please help!
I was also having this problem but this fixed it! We've been working on this for months...thank you thank you!
You're as bad as the other MVP. Giving out bad information and playing down the proper information from the people who know!
What about firmware upgrades? Timelapse? Remote controls? I leave my camera in remote areas and remote into my laptop from home (laptop connected to the camera!) and start and stop timelapse functions.
We're not really talking a CONSUMER camera here... there are plenty of reasons to connect a camera to a computer. If you're MVP wisdom doesn't use those applications or see any need for them then please don't contribute because you're not helping anyone/anything.
Spot on goblynn93 except this is a MS issue and they keep skirting round it, we all know we get bugs with a new OS and these can be ironed out. The issue here is MS aren't admitting this is their problem.
We all know this software works with XP and Vista so 7 should be backwardly compatible with this software, afterall it is a simple i/o issue.
So COME ON MICROSOFT SORT IT!
