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I have tried several times to install the disk that came with my Cannon EOS Digital Camera but Windows 7 does not recognize the drivers, Windows XP did with no issues. Cannon says their old driver is compatable with Windows 7. Can anyone help?
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I've had the same problem since I went to Vista, but in checking on the boards, I found an undocumented trick!!!
Turn the camera on, and go to the menu.
On the 4th menu tab select the "Communications" entry and change it from NORMAL to PTP
Plug the camera back into the laptop, wait 30 seconds, and enjoy your camera again
Hi
Which version of Windows 7 are you using? is it 32bit or 64bit as the support paper from Canon only lists 32bit as supported amd/or not supporting the EOS utility and images only viewable via the memory card http://www.usa.canon.com/app/pdf/Windows7_compatibility.pdf
If you just plug in the camera, does Windows load a basic storage driver? with this you can get to download your images from the camera to PC. You could also try with the XP driver to right click the setup and choose Run as Administrator, odd times it dos allow a driver to install.
There cannot be a crisis today....my schedule is already full
klaatu62........you're awesome......how you find out about that trick? I hadn't used my camera in about a year because it had no space left for pictures, but after doing what you said, I was immediately able to download and save my pics in my lap top, and you have no idea how grateful I am......THANKS!!!!!!!!!!!!!!
Great solution ! Thanks for posting (sharing) it.
Until now I rebooted my netbook into good old XP. Not really the way forward :-(.
This tip should be included with the windows troublesooter. Would be the first time this feature actually solved an issue :-)
I used to copy the pictures with a CF-reader (very fast) but that was before some wisenose invented Express PC-card slots.
Not only did it solve the imdediate problem of interfacing the camera to my Win7x64 machine, once the Canon dirver loaded, File Manager is now able to display thumbnail images of .CRW files. That was nice surprise.
