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I have tried several times to install the disk that came with my Cannon EOS Digital Camera but Windows 7 does not recognize the drivers, Windows XP did with no issues. Cannon says their old driver is compatable with Windows 7. Can anyone help?
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I've had the same problem since I went to Vista, but in checking on the boards, I found an undocumented trick!!!
Turn the camera on, and go to the menu.
On the 4th menu tab select the "Communications" entry and change it from NORMAL to PTP
Plug the camera back into the laptop, wait 30 seconds, and enjoy your camera again
Hi
Which version of Windows 7 are you using? is it 32bit or 64bit as the support paper from Canon only lists 32bit as supported amd/or not supporting the EOS utility and images only viewable via the memory card http://www.usa.canon.com/app/pdf/Windows7_compatibility.pdf
If you just plug in the camera, does Windows load a basic storage driver? with this you can get to download your images from the camera to PC. You could also try with the XP driver to right click the setup and choose Run as Administrator, odd times it dos allow a driver to install.
There cannot be a crisis today....my schedule is already full
James,
That did the trick, thanks for posting. Downloading seemed quick too!
The tip about accessing the camera menu and going to communications and switching from normal to PTP works for me too.
Windows successfully installs a driver which it did not do in the "normal" mode.
Zoombrowser still does not work for the camera but this does not bother me I have Photoshop to do anything like like with images. It was getting the photos off the camera in the first place.
I had no problems until I moved to Windows7.
Having reset the camera to PTP the Windows software allows me to download the images for the Canon EOS.
Great tip - not seen this anywhere else before and so simple.
I see the name of the driver you suggest is "Media Transfer Protocol" so i am wondering does this drive simply allow me to transfer images from older Canon camera and my Windows 7 64 bit machine or does it also allow me to use the remote capture software that shipped with my Canon camera?
