Hi Mrsyoyojones,
Before we troubleshoot the issue I need more information about the issue you are facing.
- Which is the game you
are trying to play?
- Does this happen with
all the games or any particular game?
- Are you trying to play
an online game or is the game installed on the computer?
- If it’s an online game,
are you able to access internet on the computer?
- Since when are you facing
this issue?
- Did you make any changes
to the computer before this issue started?
- Is it a wireless connection
or is it connected through Ethernet?
Also access the link to know how to ask a question and post the exact details of your issue.
http://support.microsoft.com/kb/555375
Reply back with the above required information.
Thanks and Regards,
Srinivas R
Microsoft Support.
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