Cisco vpn client minimized to taskbar and stays in status: disconnect

Anonymous
2010-04-28T17:27:46+00:00

I used 5.0.07.0240 cisco client vpn for 1 mth with my windows 7 -64 bit pc. Worked fine for 1 mth. Suddenly today when I double click on the icon to start it up, VPN automatically minimizes down to the task bar with a status of Disconnected. It does not give you the option to hit connect or anything before it minimizes. I have not seen this before and made no changes..but now it just doesnt work. Any solutions??? Did windows just patch automatically breaking cisco?

Unfortunately, cisco does not provide world class technical service....called them up but no use.

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2014-04-25T15:26:06+00:00

No need to upgrade. The problem can be found in the file vpnclient.ini, probably located in the directory "C:\Program Files\Cisco Systems\VPN Client".

There are probably som really high values in the logwindX and logwindowy values. Just delete these lines and start the client again.

/Jonas

Thanks Jonas

No high values in logwindX and logwindY but very high values in these lines:

WindowX=4294935296

WindowY=4294935296

When deleting them it solves my problem.  Thanks!!!!

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Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2010-04-28T18:12:25+00:00

I believe there is now a released version of the x64 client you should download.

If you suspect a Windows Update, why not try a system restore to a day it was

working correctly?

On Wed, 28 Apr 2010 17:27:46 +0000, akshay2112 wrote:

>I used 5.0.07.0240 cisco client vpn for 1 mth with my windows 7 -64 bit pc. Worked fine for 1 mth. Suddenly today when I double click on the icon to start it up, VPN automatically minimizes down to the task bar with a status of Disconnected. It does not give you the option to hit connect or anything before it minimizes. I have not seen this before and made no changes..but now it just doesnt work. Any solutions??? Did windows just patch automatically breaking cisco? Unfortunately, cisco does not provide world class technical service....called them up but no use.


Barb Bowman www.digitalmediaphile.com

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  1. Anonymous
    2011-11-10T18:08:12+00:00

    Tis worked! You must first close the permanently-minimized application (make sure it is closed through Task Manager) - then edit as Bill describes, using this as the entire text for the INI fle:

    [GUI]

    WindowWidth=602

    WindowHeight=332

    WindowX=42949

    WindowY=42949

    VisibleTab=0

    ConnectionAttribute=0

    AdvancedView=1

    LogWindowWidth=451

    LogWindowHeight=501

    LogWindowX=1082

    LogWindowY=177

    DefaultConnectionEntry=AP-VPN-Credential

    Then re-start the app. Phew!

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  2. Anonymous
    2011-11-16T13:54:04+00:00

    All,

    All these seem way too complex a fix to this issue.

    When this happens to me - all I do is choose Options --> Simple Mode.  Typically, the VPN client minimizes itself again, so I maximize it, and then I choose Options --> Advanced Mode.  Works like a charm every time.

    Jonathan

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  3. Anonymous
    2012-03-06T23:23:25+00:00

    This worked for me. vpnclient.ini was the culprit. Since I'm running x64 this is located in "C:\Program Files (x86)\Cisco Systems\VPN Client"

    I deleted the 2 lines:

    WindowsX

    WindowY

    Restarted the client and it was visible again! Thank you.

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