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I used 5.0.07.0240 cisco client vpn for 1 mth with my windows 7 -64 bit pc. Worked fine for 1 mth. Suddenly today when I double click on the icon to start it up, VPN automatically minimizes down to the task bar with a status of Disconnected. It does not give you the option to hit connect or anything before it minimizes. I have not seen this before and made no changes..but now it just doesnt work. Any solutions??? Did windows just patch automatically breaking cisco?
Unfortunately, cisco does not provide world class technical service....called them up but no use.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
No need to upgrade. The problem can be found in the file vpnclient.ini, probably located in the directory "C:\Program Files\Cisco Systems\VPN Client".
There are probably som really high values in the logwindX and logwindowy values. Just delete these lines and start the client again.
/Jonas
Thanks Jonas
No high values in logwindX and logwindY but very high values in these lines:
WindowX=4294935296
WindowY=4294935296
When deleting them it solves my problem. Thanks!!!!
I believe there is now a released version of the x64 client you should download.
If you suspect a Windows Update, why not try a system restore to a day it was
working correctly?
On Wed, 28 Apr 2010 17:27:46 +0000, akshay2112 wrote:
>I used 5.0.07.0240 cisco client vpn for 1 mth with my windows 7 -64 bit pc. Worked fine for 1 mth. Suddenly today when I double click on the icon to start it up, VPN automatically minimizes down to the task bar with a status of Disconnected. It does not give you the option to hit connect or anything before it minimizes. I have not seen this before and made no changes..but now it just doesnt work. Any solutions??? Did windows just patch automatically breaking cisco? Unfortunately, cisco does not provide world class technical service....called them up but no use.
Barb Bowman www.digitalmediaphile.com
I had the same problem, I tried changing the values as JBergman suggested which didn't work, but...... I deleted the vpnclient.ini file and it started working fine.
.
I second that. Deleted the *.ini file and it started working fine again
No need to upgrade. The problem can be found in the file vpnclient.ini, probably located in the directory "C:\Program Files\Cisco Systems\VPN Client".
There are probably som really high values in the logwindX and logwindowy values. Just delete these lines and start the client again.
/Jonas
One thing I would add to this, make sure you terminate the VPN client before you delete the values in the ini file or they will pop back in. You can right-click on the icon and choose close window, or you can open task manager and close the task. Then open the ini file, delete the two lines, save the file, and you should be good to go.
deleting the values fixed the issue for me.
Thank you,
