I'm connected to the internet, but not connected.

Anonymous
2010-06-19T01:17:39+00:00

I am currently connected to the internet. I can surf the web and watch videos. I recently tried to download AVG anti virus and it said I was not connected to the interent. I also cannot play any online games; it says I have no connection. I also tried to install updates to Itunes and microsoft office 2003, but it said I have no connection. I have other computers that are connect to this wireless router just fine, like xbox 360, ps3, and 2 laptops. This computer that is having the problem is home built and has only recently had this problem. Any help would be great. Thank you

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-11-21T13:29:51+00:00

    An overly geekified, user unfriendly program. The fact that anyone has to ask questions about this shows what a failure the Microsoft design team is. Consider this: I cannot give feedback about this issue because it says I am not connected to the Internet. Catch 22 all over again. Who designed this mess? Who tested this?

    Yes, it is difficult.  It didn't used to be.  Now, It seems, my live mail has been usurped by ...ack...facebook, another confusing thing.  Mind you, I live in two places, neither of them good internet connections.  Yet, Bill Gates, a bulti-billionaire with internet connections to die for, figures we should be loving his MS Publisher and MS Word online!   Oh how I long for ye olde Outlook, Word, and  the Publisher that you didn't have to be online to use!  Most of Canada has terrible internet--just awful!  Unless you live in the urbs.  I don't. 

    Sue in Boondocks, B.C., Canada

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  2. Anonymous
    2015-11-21T13:44:40+00:00

    Boondocks...

    Where are the boondocks anyway?

    https://en.wikipedia.org/wiki/Boondocks

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  3. Anonymous
    2015-11-21T18:08:01+00:00

    OS Name Microsoft Windows 10 Home

    Version 10.0.10240 Build 10240

    Other OS Description  Not Available

    OS Manufacturer Microsoft Corporation

    System Manufacturer ASUSTeK COMPUTER INC.

    System Model X200CA

    System Type x64-based PC

    System SKU ASUS-NotebookSKU

    Processor Intel(R) Celeron(R) CPU 1007U @ 1.50GHz, 1500 Mhz, 2 Core(s), 2 Logical Processor(s)

    BIOS Version/Date American Megatrends Inc. X200CA.203, 7/11/2013

    SMBIOS Version 2.7

    Embedded Controller Version 255.255

    BIOS Mode UEFI

    BaseBoard Manufacturer ASUSTeK COMPUTER INC.

    BaseBoard Model Not Available

    BaseBoard Name Base Board

    Platform Role Mobile

    Secure Boot State On

    PCR7 Configuration Binding Not Possible

    Windows Directory C:\WINDOWS

    System Directory C:\WINDOWS\system32

    Boot Device \Device\HarddiskVolume1

    Locale United States

    Hardware Abstraction Layer Version = "10.0.10240.16392"

    User Name DESKTOP-AIRVVL4\Rashel

    Time Zone Eastern Standard Time

    Installed Physical Memory (RAM) 4.00 GB

    Total Physical Memory 3.89 GB

    Available Physical Memory 1.95 GB

    Total Virtual Memory 4.58 GB

    Available Virtual Memory 2.44 GB

    Page File Space 704 MB

    Page File C:\pagefile.sys

    Hyper-V - VM Monitor Mode Extensions Yes

    Hyper-V - Second Level Address Translation Extensions Yes

    Hyper-V - Virtualization Enabled in Firmware Yes

    Hyper-V - Data Execution Protection Yes

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  4. Anonymous
    2015-11-26T17:37:52+00:00

    OS Name    Microsoft Windows 10 Home

    Version    10.0.10240 Build 10240

    Other OS Description     Not Available

    OS Manufacturer    Microsoft Corporation

    System Name    SPESHAL-K

    System Manufacturer    Hewlett-Packard

    System Model    23-b010

    System Type    x64-based PC

    System SKU    H3Y90AA#ABA

    Processor    AMD E2-1800 APU with Radeon(tm) HD Graphics, 1700 Mhz, 2 Core(s), 2 Logical Processor(s)

    BIOS Version/Date    AMI 8.09, 12/4/2012

    SMBIOS Version    2.7

    Embedded Controller Version    255.255

    BIOS Mode    UEFI

    BaseBoard Manufacturer    PEGATRON CORPORATION

    BaseBoard Model    Not Available

    BaseBoard Name    Base Board

    Platform Role    Desktop

    Secure Boot State    Off

    PCR7 Configuration    Binding Not Possible

    Windows Directory    C:\WINDOWS

    System Directory    C:\WINDOWS\system32

    Boot Device    \Device\HarddiskVolume2

    Locale    United States

    Hardware Abstraction Layer    Version = "10.0.10240.16392"

    User Name    SPESHAL-K\SpeshalK

    Time Zone    Eastern Standard Time

    Installed Physical Memory (RAM)    6.00 GB

    Total Physical Memory    5.58 GB

    Available Physical Memory    2.66 GB

    Total Virtual Memory    5.97 GB

    Available Virtual Memory    2.31 GB

    Page File Space    400 MB

    Page File    C:\pagefile.sys

    Hyper-V - VM Monitor Mode Extensions    Yes

    Hyper-V - Second Level Address Translation Extensions    Yes

    Hyper-V - Virtualization Enabled in Firmware    No

    Hyper-V - Data Execution Protection    Yes

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  5. Anonymous
    2016-10-06T15:35:44+00:00

    I know its weird. I forgot a password and it wont let me on the site to get my password. it wont let me get on any social sites. sometimes I'm on somethin then out of the blue I'm on "your not connected to the internet". Its weird how this works. we should say something. I'm saying one thing, this better not happen again! there it went again.it just right now people are getting very mad so people we need something done other than said. I've got 2ps3s and 1p2,1laptop,5phines(family).im late so I gtg

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