I'm connected to the internet, but not connected.

Anonymous
2010-06-19T01:17:39+00:00

I am currently connected to the internet. I can surf the web and watch videos. I recently tried to download AVG anti virus and it said I was not connected to the interent. I also cannot play any online games; it says I have no connection. I also tried to install updates to Itunes and microsoft office 2003, but it said I have no connection. I have other computers that are connect to this wireless router just fine, like xbox 360, ps3, and 2 laptops. This computer that is having the problem is home built and has only recently had this problem. Any help would be great. Thank you

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-07-12T23:19:45+00:00

    Why does it keep saying I am not connected?

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  2. Anonymous
    2018-07-12T23:20:52+00:00

    Keep saying not connected I AM SICK OF THIS

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  3. Anonymous
    2018-07-12T23:21:52+00:00

    kEEPS SAYING NOT CONNECTED

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  4. Anonymous
    2018-07-12T23:23:14+00:00

    kEEPS SAYING NOT CONNECTED

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  5. Anonymous
    2018-08-18T12:54:18+00:00

    OS Name    Microsoft Windows 10 Enterprise

    Version    10.0.16299 Build 16299

    Other OS Description     Not Available

    OS Manufacturer    Microsoft Corporation

    System Name    RON1

    System Manufacturer    System manufacturer

    System Model    System Product Name

    System Type    x64-based PC

    System SKU    SKU

    Processor    Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)

    BIOS Version/Date    American Megatrends Inc. 0231, 7/17/2015

    SMBIOS Version    3.0

    Embedded Controller Version    255.255

    BIOS Mode    Legacy

    BaseBoard Manufacturer    ASUSTeK COMPUTER INC.

    BaseBoard Model    Not Available

    BaseBoard Name    Base Board

    Platform Role    Desktop

    Secure Boot State    Unsupported

    PCR7 Configuration    Binding Not Possible

    Windows Directory    C:\WINDOWS

    System Directory    C:\WINDOWS\system32

    Boot Device    \Device\HarddiskVolume1

    Locale    United States

    Hardware Abstraction Layer    Version = "10.0.16299.15"

    User Name   

    Time Zone    Eastern Daylight Time

    Installed Physical Memory (RAM)    16.0 GB

    Total Physical Memory    15.9 GB

    Available Physical Memory    6.20 GB

    Total Virtual Memory    16.9 GB

    Available Virtual Memory    5.20 GB

    Page File Space    1.00 GB

    Page File    C:\pagefile.sys

    Virtualization-based security    Not enabled

    Device Encryption Support    Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable

    Hyper-V - VM Monitor Mode Extensions    Yes

    Hyper-V - Second Level Address Translation Extensions    Yes

    Hyper-V - Virtualization Enabled in Firmware    Yes

    Hyper-V - Data Execution Protection    Yes

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