I'm connected to the internet, but not connected.

Anonymous
2010-06-19T01:17:39+00:00

I am currently connected to the internet. I can surf the web and watch videos. I recently tried to download AVG anti virus and it said I was not connected to the interent. I also cannot play any online games; it says I have no connection. I also tried to install updates to Itunes and microsoft office 2003, but it said I have no connection. I have other computers that are connect to this wireless router just fine, like xbox 360, ps3, and 2 laptops. This computer that is having the problem is home built and has only recently had this problem. Any help would be great. Thank you

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2010-07-20T06:58:25+00:00

    "Bronzegod" wrote in message news:ec4da153-1be1-44d3-80e5-1ac7c342b10e...

    I FIXED IT!! It was my old norton antivirus that never completely uninstalled. I didnt even see in in the add and remove items but I ran the uninstall program for norton and restarted my computer and it worked. Thank you for all the advice.

    Well Done!

    Norton has a LOT to answer for - and its built-in uninstaller even more! I assume that the uninstaller you ran was the SymNRT Norton Removal tool? - if not, then run that as well (it still leaves stuff behind - but mostly in the form of files scattered round the computer, rather than 'bad' entries in the registry.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

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  2. Anonymous
    2010-07-20T06:55:45+00:00

    "Bronzegod" wrote in message news:52ea91cf-8048-49cf-acba-22c4f0a170d2...

    Still cant connect to certain sites did the interent options diagnostic and gave me a error code Error 12029. I googled error and a host of sites say I got registery errors that I have to pay to fix. Is this the problem and does microsoft offer some kind of registery fix program. I thought it might be the USB so I bought a wireless card, but I still have the same problem. I'm baffled!

     

    The 'Registry error fixers' are almost totally snake-oil sellers - do NOT fall for their charms!

    I had similar problems with a machine yesterday, funnily enough - and it turned out that the Router it was connected to was using static DNS, and one of the DNS servers was poisoned, and redirecting requests to certain sites to some very strange places! I suspect that a literal drive-by hacker changed the DNS targets, as the router was on default security settings.

    Check your DNS settings - most of the time they should be set to automatically get DNS from the ISP - or at least set to get them from well-known public DNS Servers such as OpenDNS or Google. Also check your router to make sure that it hasn't been 'got at' in similar fashion.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

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  3. Anonymous
    2010-07-20T01:24:10+00:00

    I FIXED IT!! It was my old norton antivirus that never completely uninstalled. I didnt even see in in the add and remove items but I ran the uninstall program for norton and restarted my computer and it worked. Thank you for all the advice.

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  4. Anonymous
    2010-07-20T00:07:15+00:00

    Still cant connect to certain sites did the interent options diagnostic and gave me a error code Error 12029. I googled error and a host of sites say I got registery errors that I have to pay to fix. Is this the problem and does microsoft offer some kind of registery fix program. I thought it might be the USB so I bought a wireless card, but I still have the same problem. I'm baffled!

    Last diagnostic run time: 07/19/10 18:43:05

    Network Adapter Diagnostic
    Network location detection<br> <br> info Using home Internet connection <br><br><br><br><br> Network adapter identification<br> <br> info Network connection: Name=Wireless Network Connection, Device=NETGEAR WG311v3 802.11g Wireless PCI Adapter, MediaType=LAN, SubMediaType=WIRELESS <br> info Network connection: Name=Local Area Connection 2, Device=Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller, MediaType=LAN, SubMediaType=LAN <br> info Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394 <br> info Network connection: Name=Local Area Connection, Device=NVIDIA nForce Networking Controller, MediaType=LAN, SubMediaType=LAN <br> warn This machine has more than one Ethernet or more than one Wireless adapter <br> info Redirecting user to support call
    HTTP, HTTPS, FTP Diagnostic
    HTTP, HTTPS, FTP connectivity<br> <br> warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established <br> warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established <br> warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established <br> warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established <br> warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the server could not be established <br> warn HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established <br> error Could not make an HTTP connection. <br> error Could not make an HTTPS connection. <br> error Could not make an FTP connection.

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  5. Anonymous
    2010-06-24T09:21:02+00:00

    "Bronzegod" wrote in message news:f6db8514-a749-411e-8c00-0c7496df5377...

    The Marvell Yukon is built into the motherboard.

    Ah - so why the  USB Wireless stick as well? - Is the Yukon not functioning for what you need?

    If you actually use the USB, all well and good, but otherwise, I'd remove it from Add/Remove programs, and also check that this has removed it from the Device Manager.

    If the Yukon is 'broke' then it may be an idea to turn it off in the BIOS (although this may trigger a call to reactivate the machine), as NIC's of all kinds cause strange errors when they break.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC

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