Network and Sharing Center shows not connected, but computer is connected to wireless network

Anonymous
2009-11-06T21:59:55+00:00

When I open the Network and Sharing Center, or hold my mouse pointer over the internet connection icon on the bottom right of the taskbar, it shows that I am not connected to a network. However, I know I am connected to the internet. My internet and email are working fine. Also, when I click the option "Connect to a network," the list of available wireless networks come up, and it shows that I'm connected to my home network. How do I make Windows recognize everywhere that I'm connected to the internet, instead of just on the wireless-networks-available list?

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-08-23T06:30:04+00:00

Had exactly the same issue running Windows 7 (win7). Connected to the Internet but status showing no connections and a red cross on the network icon. Problem also caused problems connecting to Lync and Office365 as well as VPN, which apparently uses the status to check if connectivity is available.

Found the solution here: http://social.technet.microsoft.com/Forums/en/w7itpronetworking/thread/df17c593-e78f-4878-97b0-7569307934c5

Apparently some permissions gets wrong in the Registration Database and needs to be fixed using RegEdit. The solution is a step by step and might be solved just by deleting a cache folder using RegEdit and potentially setting some permissions.

Hope it helps.

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  1. Anonymous
    2009-11-23T15:36:13+00:00

    Hi Cody,

    Thank you for the reply, but unfortunately, that didn't work.  I upgraded to Windows 7, hoping that would help the problem, but I am still having the same problem. Any other suggestions?  I'll try to change router settings if for some reason that could be it, but I'm not sure what setting to change.

    Thank you,

    benjamins_box

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  2. Anonymous
    2009-11-23T21:31:20+00:00

    I have similar problem on Vista laptop. It will not take a DHCP assignment.   The router is working fine for my XP machines.

    It has not had an update since May of 2009. All updates after that failed.

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  3. Anonymous
    2009-12-12T04:50:58+00:00

    I have the same problem and so do tons of other people. Apparently this problem has been around since Vista. I recently updated to Windows 7 Ultimate. For me this problem is more than just an annoyance since I am not able to access my homegroup from this computer because it seems to be condemned to think it is in a public location. This was the reason I bought W7 for all my computers at home, so I feel a bit cheated. I have spent a whole day trying to find an answer on the internet, but despite this being an old problem there have not been any real solutions, at least none that are posted out there. I hope Microsoft is working to solve this problem. I have a LAN-Express AS IEEE 802.11g PCI-E Adapter running from a VAIO VGN-NR220E and trying to connect to a Wireless-G WRT54G router. If anyone finds an answer to this problem, please email me. I will continue to check this forum entry since it is the most recent one dealing with this problem.

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  4. Anonymous
    2009-12-12T15:27:03+00:00

    Elotroalex, I feel like I could have written the same thing! I upgraded thinking it would be solved, but to no avail. After weeks and weeks of research on the internet, I think it is a problem with the nlasvc.dll file that's in the System 32 file becaue that file runs the Network Location Awareness service, which identifies to which network you're connected. I have yet to find a place to re-download or upgrade or fix this file. The strange thing is that with some locations, my internet will recognize that it's connected, but in other location it won't. I am sure this is not an issue with the networks, because my friends who have Vista and the exact same system as me (Dell XPS M1330) show that they are connected on the networks where mine shows it is not. I also would like to connect to my Homegroup because I want to be able to use my Xbox like I'm supposed to be able to - as a media center extension. That's part of the advantage, supposedly, of having microsoft products, but if they don't work, it doesn't even matter.  I guess that's a convenience issue, as my computer will actually function, except for the extras that I also want to use it for. Anyway, it would be really nice if there were a solution to this. I have considered completely re-installing Windows 7 instead of using the upgrade option, but I don't want to mess with all that trouble just to fix a problem that Microsoft should have a solution for. I hope someone finds a way to repair the nlasvc.dll file!

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