Network and Sharing Center shows not connected, but computer is connected to wireless network

Anonymous

When I open the Network and Sharing Center, or hold my mouse pointer over the internet connection icon on the bottom right of the taskbar, it shows that I am not connected to a network. However, I know I am connected to the internet. My internet and email are working fine. Also, when I click the option "Connect to a network," the list of available wireless networks come up, and it shows that I'm connected to my home network. How do I make Windows recognize everywhere that I'm connected to the internet, instead of just on the wireless-networks-available list?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Had exactly the same issue running Windows 7 (win7). Connected to the Internet but status showing no connections and a red cross on the network icon. Problem also caused problems connecting to Lync and Office365 as well as VPN, which apparently uses the status to check if connectivity is available.

Found the solution here: http://social.technet.microsoft.com/Forums/en/w7itpronetworking/thread/df17c593-e78f-4878-97b0-7569307934c5

Apparently some permissions gets wrong in the Registration Database and needs to be fixed using RegEdit. The solution is a step by step and might be solved just by deleting a cache folder using RegEdit and potentially setting some permissions.

Hope it helps.

0 comments

56 additional answers

Anonymous

2015-07-24T18:43:28+00:00

This solution worked for me. I followed the instructions to the letter. Looks like the issue has been occurring for sometime now with other users. My machine just started acting up a a day or so ago and I am at a loss to know why except for possibly a Windows update.

Thanks
Was this answer helpful?

0 comments No comments
Anonymous

2014-10-23T14:03:08+00:00

Fantastic!

Thanks for the help.

That worked for me.
Was this answer helpful?

0 comments No comments
Anonymous

2014-10-14T17:47:10+00:00

I have been having this problem since last year and this is one of the few microsoft forums that addresses this issue. Then I found the link that has been listed above -

http://social.technet.microsoft.com/Forums/en/w7itpronetworking/thread/df17c593-e78f-4878-97b0-7569307934c5

and, with some tweaking, my problem was solved. No more red X when I'm in fact connected and I can access my VPN. If you don't want to navigate through the thread, try this:

Click Start

Type Run

Type Regedit

Expand HKEY_LOCAL_MACHINE

Expand Software

Expand Microsoft

Expand Windows NT

Expand Current Version

Right Click Network List

Right Click Permissions

For all users except CREATOR OWNER ensure that you have Full Control and Read ticked for all other accounts.

Then click on Advanced (next to For special permissions and...), highlight Administrators or Users and put a check mark next to "Replace all child object permissions, etc" (it will affect all of the users), click apply and okay.

Next, under Network List, expand Nla, rightclick on cache, choose Rename and change it to cache.old. Click okay.

Then, Click Start, run, type "services.msc" without quotes, double click on Network List Service and Network Location Awareness, change startup type for both to Automatic,

click okay and then reboot.

Good luck

The best explanation ever!!!

Thanks a lot, you made my day.
Was this answer helpful?

0 comments No comments
Anonymous

2014-07-29T02:50:27+00:00

its working.....i am very happy and fully able to solved my problems with the help of your answers.

first of all...i started my pc on safe mood by pressing F8 after that started in normal mood and i jst got it wow..........my problems has been solved..thank u very much
Was this answer helpful?

0 comments No comments