Windows 7 fails to configure updates "reverting changes"

Anonymous
2010-10-02T15:48:06+00:00

Hi

I keep getting this message after Windows trys to install updates at startup....."failure configuring windows updates reverting changes"

  1. After I get this message I do boot correctly into Windows and my system runs ok.
  2. Windows 7 ...64 bit ....latest service packs installed.

3.This was an upgrade from Vista 64 bit ..but has been running fine since 8-2010 when I installed Win7

  1. I've run sfc/scannow and it reports everything is ok

Any ideas ?

Thanks in advance

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-10-03T09:02:41+00:00

Hi,

As a first step of troubleshooting, I would suggest you to check the updates history to see if there are any updates that have a failed status and let me know the description of those updates.

Step 1: Check the update history

http://windows.microsoft.com/en-US/windows7/See-which-Windows-updates-are-installed

Let me know if the description of the updates that have failed status.

Step 2: Manually try installing the updates from Microsoft Download Center

a.    Go to the Microsoft download website, type the "KB" number of the update into the download search box, and then click Go.

b.    In the list of search results, click the Knowledge Base (KB) article link to go to the download page. If there's more than one listing, look for a link that goes to the Microsoft Download Center.

c.    If there are multiple versions on the download page, find the appropriate one for your computer. Click the Download button, and save the update to your desktop.

d.    When prompted, click   Open to install the update.

Step 3: Run Windows Update Troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

Step 4: The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7

http://support.microsoft.com/kb/949358

Regards,

Gaurav Prakash - Microsoft Support

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Anonymous
2010-10-04T06:00:06+00:00

Thanks that worked for me although I did not need to go to the Microsoft download website.  I checked the update history and there were a few that had failed to update.  It said there that there were updates waited to be downloaded so I clicked on that and then selected the updates clicked down the bottom. I think it may have said next or download now.  It took me back to the update page where I selected to update.  That fixed the problem.  I did them one at a time incase there was a particular one that was causing problems but they all updated fine and my computer restarted normally

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  1. Anonymous
    2015-10-21T19:08:50+00:00

    Run the disk cleanup, this will remove old and pending updates and refresh the update process.  If that does not work then google search for "Windows Update Fixit" and run the fixit(s).

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  2. Anonymous
    2015-11-25T12:11:48+00:00

    I couldn't get in at all

    After a whole night of reverting changes, I went into bios, changed boot to CD and booted win 7 disc, went to repair options and restored to an earlier time...Failed so I went back into repair and chose auto repair, the PC rebooted and came back up, (the restore to earlier time HAD worked) then I set updates to inform don't install and install in small batches. Microsoft, fix this for gods sake or just sit and watch while Apple takes the desktop cherry from you as well. How can the market leader be so useless.

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  3. Anonymous
    2016-01-08T01:56:14+00:00

    I tried starting a clean safe boot with networking but was unable to execute the "windows update" function, so I can not download and install updates from this environment....

    Thought this was  the solution for when a normal boot which had problems installing windows updates...apparently safe boot with networking will never launch windows update -- correct?

    Please advise.

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