Windows 7 fails to configure updates "reverting changes"

Anonymous
2010-10-02T15:48:06+00:00

Hi

I keep getting this message after Windows trys to install updates at startup....."failure configuring windows updates reverting changes"

  1. After I get this message I do boot correctly into Windows and my system runs ok.
  2. Windows 7 ...64 bit ....latest service packs installed.

3.This was an upgrade from Vista 64 bit ..but has been running fine since 8-2010 when I installed Win7

  1. I've run sfc/scannow and it reports everything is ok

Any ideas ?

Thanks in advance

Windows for home | Previous Windows versions | Windows update

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Anonymous
2010-10-03T09:02:41+00:00

Hi,

As a first step of troubleshooting, I would suggest you to check the updates history to see if there are any updates that have a failed status and let me know the description of those updates.

Step 1: Check the update history

http://windows.microsoft.com/en-US/windows7/See-which-Windows-updates-are-installed

Let me know if the description of the updates that have failed status.

Step 2: Manually try installing the updates from Microsoft Download Center

a.    Go to the Microsoft download website, type the "KB" number of the update into the download search box, and then click Go.

b.    In the list of search results, click the Knowledge Base (KB) article link to go to the download page. If there's more than one listing, look for a link that goes to the Microsoft Download Center.

c.    If there are multiple versions on the download page, find the appropriate one for your computer. Click the Download button, and save the update to your desktop.

d.    When prompted, click   Open to install the update.

Step 3: Run Windows Update Troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

Step 4: The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7

http://support.microsoft.com/kb/949358

Regards,

Gaurav Prakash - Microsoft Support

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Anonymous
2010-10-04T06:00:06+00:00

Thanks that worked for me although I did not need to go to the Microsoft download website.  I checked the update history and there were a few that had failed to update.  It said there that there were updates waited to be downloaded so I clicked on that and then selected the updates clicked down the bottom. I think it may have said next or download now.  It took me back to the update page where I selected to update.  That fixed the problem.  I did them one at a time incase there was a particular one that was causing problems but they all updated fine and my computer restarted normally

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  1. Anonymous
    2016-04-23T23:35:09+00:00

    Hi

    I keep getting this message after Windows trys to install updates at startup....."failure configuring windows updates reverting changes"

    1. After I get this message I do boot correctly into Windows and my system runs ok.
    2. Windows 7 ...64 bit ....latest service packs installed.

    3.This was an upgrade from Vista 64 bit ..but has been running fine since 8-2010 when I installed Win7

    1. I've run sfc/scannow and it reports everything is ok

    Any ideas ?

    Thanks in advance

    Hello,

    I had the same problem when i upgraded to Win 7 from Win Vista. This is  what i did to fix it. Download this windows update driver. https://support.microsoft.com/en-us/kb/3138612

    Once Win 7 is installed, download this and it should work. If it doesn't, then use  troubleshooter for Win Update and that should do it. I had to do this on two win vista 64 bit computers. First one was ok w/ the download. The second one i had to run the trouble shooter, then it was ok. You actually need this download to go to Win !0, if that is your final goal.

    Good luck.

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  2. Anonymous
    2016-04-23T18:47:05+00:00

    Hi

    I keep getting this message after Windows trys to install updates at startup....."failure configuring windows updates reverting changes"

    1. After I get this message I do boot correctly into Windows and my system runs ok.
    2. Windows 7 ...64 bit ....latest service packs installed.

    3.This was an upgrade from Vista 64 bit ..but has been running fine since 8-2010 when I installed Win7

    1. I've run sfc/scannow and it reports everything is ok

    Any ideas ?

    Thanks in advance

    I'm goingr though the same thing, with Windows 8 Pro 54 Bit.

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  3. Anonymous
    2016-04-04T16:49:16+00:00

    Reboot the PC and download the fix highlighted below. If its trying to install the updates, then you have Win 7 installed. Before this fix can work, you have to have WIn 7 w/ Service Pak 1 installed. I went through what you did until i found this fix. The problem turned out to be i did not have the most recent windows update installed. Once i did that, the updates installed and configured. The update i used was Windows Update Client for Windows 7 and Windows Server 2008 R2: March 2016   After you install it, you need to to open troubleshooting>View all>Windows update. It does a fast repair and then you are in business. Good Luck

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