File Previewers not working in Explorer

Anonymous
2009-11-12T16:07:39+00:00

I can't seem to "preview" document files in Explorer, most types anyway.

Image viewers still seem to work.

If I open the Preview pane, then select any .TXT, .DOC, or .XLS files, the Preview pane says:

"This file can't be previewed because of an error in the Windows TXT previewer."

"This file can't be previewed because of an error in the Microsoft Office Word previewer."

"This file can't be previewed because of an error in the Microsoft Office Excel previewer."

Any ideas as to what might be causing this?

(Running Windows 7 Professional)


J_Mack

Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-11-22T23:20:32+00:00

I found a solution that seems to have worked for me.  In Microsoft Word I went to:

Office Button -> Word Options -> Resources, and clicked on "Run Microsoft Office Diagnostics."  It took a while.  It found one installation issue as the very last test of 40 tests.  I closed Word and re-opened, and the previews are now working again.

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  4. Anonymous
    2017-02-14T20:16:36+00:00

    Problem: When MS Word is closed it is still open in Task Manager under Processes. End the process and you are then able to preview in File Explorer. This is a nuisance, having to do it every time, but it works.

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