Vista SP2 Update Fails - "No such interface supported" Details - "Error: E_NOINTERFACE(0x80004002)"

Anonymous

Good morning.

Stand alone Vista SP2 Fails.

Using Windows6.0-KB948465-X86.exe file version 6.0.6002.18005 downloaded 5/26/09 2:03pm Central

"Installation was not successful" "No such interface supported" Details - "Error: E_NOINTERFACE(0x80004002)"

I follow the Go online to learn more... link.

Resolution 1: Install the stand-alone package... - I am using the Standalone Package

Resolution 2: Run the System Update Readiness Tool - I did. No change, install still fails.

Resolution 3: Close or disable any applications... - I did. No change, install still fails.

Resolution 4: Uninstall any security applications... I did. No change, install still fails.

I have also run a check disk and run the SFC command to scan for corruption. No change, install still fails.

This particular PC is a Gateway with pre-installed Vista Ultimate. I installed SP1 via Windows Update a ways back. It currently has all critical Windows Updates installed, exception of todays Windows Defender updates.

I have NOT installed: IE8, Windows Power Shell 1.0, Office Live Add-in, Windows DreamScene Pack #3, Windows Sound Schemes, Windows Live Essentials nor any of the 34 Language Packs

The PC has been scanned by multiple commercial grade malware programs, with the PC active and with the drive attaches to another machine. It is clean.

The PC is connected to a USB keyboard and wireless Logitech Mouse via a DVI/USB KVM device. (There is no Logitech software installed)

There are no other external devices attched to the PC. The printer is via wireless network.

UAC is turned off.

The hard drive has the main partition "Drive C" and the recovery partition "Drive H"

The DVD/RW is "Drive I"

The Card Reader in the PC has Drives D thru G

The Card Reader on the wireless HP C6180 shows as a network drive Z

Please send help.

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Anonymous

I realize many of you may have given up and just reinstalled Vista or moved on to W7 at this point.

I was having the same issues as Coherent Computer Solutions. I had narrowed the issue(s) down similarly and had gotten to the point where it seemed likely to me that the WMI issues were somehow related to the inability to install SP2. I too was getting "Can’t Collect Information. Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing." Attempting to install Vista SP2 consistently wound up with "No such interface supported" Details - "Error: E_NOINTERFACE(0x80004002)" I had tried all the other suggestions found throughout this thread, especially in the sixth post.

I had already run the command "net localgroup Administrators LocalService /add" to resolve some problems with network connectivity. I was receiving the message "Connection status: unknown. Server execution failed" when attempting to launch the Network and Sharing Center. The "net localgroup Adminsitrators....." command fixed this beautifully.

But I was still getting the WMI error(s) and, as mentioned, also attributed the inability to install SP2 (No such interface supported) as being probably related to this. More digging and wmidiag showing similar errors reinforced this belief. Finally, a bit more searching turned up this command:

net localgroup administrators NetworkService /ADD

Make sure to run it from an elevated command prompt (right-click and run as Administrator). But, after running this command, msinfo32 worked perfectly and, lo and behold, Vista SP2 installed cleanly (and rather quickly, actually). I hope this helps someone else out there and thanks to Coherent Computer Solutions for the msinfo32 WMI lead. Happy holidays to all.

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59 additional answers

Anonymous

2009-07-09T19:32:42+00:00

CCS - wow. Your patience, well organized and accurate on your technique. I followed the thread as it unwound and don't think you've missed anything whatsoever. I am working on a gateway and have the same issue, and went through nearly 100% identical steps. no joy. As SP2 is a rare value add SP (as opposed to just being a rollup) there is reasons I want this on the clients machine - however. the cost of time and the relative value of the machine has convinced me, this machine will not get SP2. Its just that vista is a turd and not worth any effort as its going doodoo anyway. consider walking away.

Shu

Jim Shimota
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Anonymous

2009-07-08T00:11:02+00:00

Thanks

Just gave it a shot but got an error indicating that it was already part of the group.

It was worth trying. :)

Microsoft Partner - "Gentlemen, you can't fight in here! This is the War Room."
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Anonymous

2009-07-07T23:48:54+00:00

Hi Coherent Computer Solutions, not sure if you are still interested, but I had the same problem. Actually I had two problems, my system tray network connection icon was showing no internet connectivity, but I connected to the internet just fine. Initially I thought this was a result of my Vista being is SP1, so I was trying to upgrade to SP2. When I tried, I got the exact same error you did. I also tried everything suggested , without going as far as completely reinstalling Vista. As it turns out, I got it backwards, I had to fix the problem with the broken Network and Sharing Center first. So I searched a few forums and came up with this:

open cmd and enter:

net localgroup Administrators LocalService /add

then restart

I'm not sure what exactly it did, but it fixed the network connectivity problem, and later when I tried to install Vista SP2, no problems at all. My situation sounded a heck of a lot like your situation, I'm on a Dell computer, I don't have any of that bluetooth or vLite stuff, and all previous updates seemed to have installed with no problems.

Good luck!

David
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Anonymous

2009-07-07T14:58:21+00:00

Had the same problem, right clicked on the standalone and ran as administrator, Bobs yr uncle and Shiela's yr aunt!
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