Mouse and Keyboard not working after Windows 7 updates

Anonymous

I have Windows 7 Home Edition. My CPU did the latest Windows update overnight, now the keyboard and mouse aren't working. I have rebooted and unplugged both many times. I keep coming back to my login screen, but I can't do anything from that point.

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Anonymous

I prsume your keyboard is USB? If you can find a friend who has an older keyboard with a PS/2 connector, you might try that, F8 again and select Last Known Good.

It's not yesterday's updates per se, because I have them on all my PCs (I hate the 2nd Tuesday in the month because I run around the house like some mad woman making sure 1 Vista 64 bit, 2 Server 2008 R2 64 bit, 2 Windows 7 32 bit and 4 Windows 7 64 bit are all downloading correctly and rebooting if necessary. All keyboards and mice are working fine here.

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Anonymous

This worked for me .Print first if possible
1. 
1.Install different mouse
2. Use System Restore to revert computer to a time before offending update(s) were installed

3. Go to Control Panel/System and Security/Windows Updates and amend preferences in dropdown list to “Download updates but let me choose which to install “

4 . The available update(s )s can then be found including those uninstalled by System Restore in 2 above. Re install these one by one( by unticking all the others ) then check the original mouse and keyboard each time until the problem re occurs. Use System
Restore to remove this update
5. I found that **KB2529073** was the culprit
Return to “ Windows Updates“ as in 3 above and tick the offending update and also the box “Hide this Update “ Ensure it disappears. Re set preferences to Automatic Updates

Good luck !

The above worked spot on for me, cheers.

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Anonymous

2011-07-19T19:38:11+00:00

Okay, so I had a similar problem I upgraded to windows 7 and my USB ports/drivers didn't work. So after two weeks of installing, troubleshooting, screaming at customer service for microsoft and HP. While my computer was on I shut it off, not shut down just shut it off. When you turn the computer back on it automatically ask if you want to go into safe mode. Go into safe mode and then troubleshoot. Restart problem solved.
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Anonymous

2011-07-21T00:19:13+00:00

The above worked for me as well.

Well Done H Roscoe and thanks
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Anonymous

2011-08-11T07:28:48+00:00
I have Windows 7 Home Edition. My CPU did the latest Windows update overnight, now the keyboard and mouse aren't working. I have rebooted and unplugged both many times. I keep coming back to my login screen, but I can't do anything from that point.

I faced a similar issue, however my external mouse was working. The keyboard was not working after the Windows 7 Update.

Following are the steps I did to resolve this issue:
1. I was using the on screen keyboard to type in the password to login to the system.
2. After logging in, from Device Manager I uninstalled/removed Keyboard Filter under Keyboards.
3. After a restart I observed the Keyboard Driver was updated to the PS/2 Driver.
4. From the drivers disc that I received from the vendor of the laptop I re-installed the Keyboard Filter driver and restarted the computer.
This fixed the keyboard issue.

Hope this was helpful.

Regards,

Rohit Menon
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