Mouse and Keyboard not working after Windows 7 updates

Anonymous
2009-12-09T17:27:39+00:00

I have Windows 7 Home Edition.  My CPU did the latest Windows update overnight, now the keyboard and mouse aren't working.  I have rebooted and unplugged both many times.  I keep coming back to my login screen, but I can't do anything from that point.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-12-10T04:07:52+00:00

I prsume your keyboard is USB?  If you can find a friend who has an older keyboard with a PS/2 connector, you might try that, F8 again and select Last Known Good.

It's not yesterday's updates per se, because I have them on all my PCs (I hate the 2nd Tuesday in the month because I run around the house like some mad woman making sure 1 Vista 64 bit, 2 Server 2008 R2 64 bit, 2 Windows 7 32 bit and 4 Windows 7 64 bit are all downloading correctly and rebooting if necessary. All keyboards and mice are working fine here.

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  1. Anonymous
    2018-02-19T21:21:29+00:00

    Find the keyboard on the computer itself.  Use the mouse t progress.

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  2. Anonymous
    2017-12-16T11:11:46+00:00

    Press F8 when booting and select "DISABLE DRIVER SIGNATURE ENFORCEMENT", in Windows device manager change the driver for USB 3.0

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  3. Anonymous
    2011-06-09T13:34:28+00:00

    I solved it. I had this problem. The only thing you need to do is use a old PS/2 keyboard.  You right click on computer (with the button on the keyboard beside  "start", i don't know how to say it, it look like a list or a menu)

    You click Manage, go in device manager (using "Tab" and the arrows).  Go to Universal Serial Bus Controllers, right click on each usb, disable and enable to make them working again.

    I hope i helped.

    :)

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  4. Anonymous
    2009-12-09T22:13:58+00:00

    My error isn't as severe because I am running on a laptop and the keyboard and touchpad still work but it is annoying that no external mouse (wired or wireless) works since the update this morning.   I have tried going back to several restore points prior to the update and nothing has resolved the issue for me.   Whatever changes were made by this morning's update were not undone by the going back to an older restore point.

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