Blue screen with this error code: KERNEL_DATA_INPAGE_ERROR, STOP: 0x0000007A

Anonymous
2009-12-20T20:35:50+00:00

I get this blue screen error:

   KERNEL_DATA_INPAGE_ERROR

   STOP: 0x0000007A

whenever I resume from hibernation or restart after shut down. I did a clean install of windows 7 couple of months back and have been seeing this problem for last month or so.

Sometimes I also see the following error while resuming from hibernation:

   Boot Device Not Found

   Please install an operating system on your hard disk

   Hard Disk (3F0)

And when I click on Hard Disk Test from System Diagnostics, I see this:

   "Hard Disk Test"  Hard disk not exist

I have no idea whether all these errors are related and caused by the same issue. Also, I hear a kind of clicking noise coming from my laptop and the computer starts slowing down eventually resulting in the blue screen.

All my drivers are up to date and windows is also up to date (installed everything on Windows Update).

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-12-21T18:30:43+00:00

Hi djrules,

Welcome to Microsoft Answers.

****The error code KERNEL_DATA_INPAGE_ERROR STOP: 0x0000007A states that the requested page of kernel data from the paging file could not be read into memory. It appears that there are some issues with the hard disk.

Use check disk command for any errors on hard disk -

Warning: Microsoft does not recommend interrupting the CHKDSK process. Microsoft does not guarantee the integrity of the disk if the CHKDSK program is interrupted. For safety you can back up your data before using the check disk command.

Use the check disk commands as follows:

 1. Click Start.

 2. In search window type 'cmd' and ENTER. Right click and select 'Run as administrator'.

 3. Type at the command prompt CHKDSK /P and press ENTER to scan the disk.

 4. Then type CHKDSK C: /F /R and press ENTER to repair corrupt sectors, if there are any.

NOTE: The root drive has to be C: and the command may schedule a task at the system startup, if it does, then press Y to schedule a task and restart the computer to perform chkdsk.

Once chkdsk completes, boot to the desktop and then check.

You may refer to the below mentioned link for more details -

http://msdn.microsoft.com/en-us/library/ms793989.aspx

Hope this helps. Let us know the results.

Thanks,

Meghmala – Microsoft Support

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  1. Anonymous
    2011-12-23T07:58:34+00:00

    Now my variant of the STOP ERROR 0x7A has been resolved, but it took time.

    The cause was simply the builtin service "Windows Search".

    What happens is that this service makes indexing of files to make search more effective, this action is transparent to the end user but obviously involves actions in the kernel

    One has to note that mail files also are being indexed and in this case one of the mail files was physically defective (a number of internal file blocks were accidentally destroyed durin a copy operation over network).

    I use the Microsoft Office Outlook 2010 and thus the mail file was a .pst one.

    What happens is that the Microsoft Indexer enters proteckted kernel mode and due to the defective data it writes in an uncontrolled way in the protected kernel causing trouble on several sensitive points including device control blocks. My indications were most commonly STOP 0x7A, but STOP 0xF4 was also raised and no dump data were normally written as the primary local HDD was found to be unavailable.

    The solution is simply to mark the critical files as unavailable for being indexed.

    Of course other actions can be performed as for example stop the "Windows Search" service, remove or repair the critical files etc. The essential thing is that the critical file should not be indexed anymore.

    That's all. But hard to diagnose.

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  2. Anonymous
    2011-12-08T07:51:25+00:00

    Hi,

    If you run into this issue again, I wrote a post that may be of help,

    http://mikemstech.blogspot.com/2011/12/troubleshooting-0x0000007a.html

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  3. Anonymous
    2011-11-12T18:52:48+00:00

    Hi tungle,

    BlueScreen issues are too complex to try to solve them for more than one user per

    thread so please start your own with the information we need to help us help you.

    How to ask a question

    http://support.microsoft.com/kb/555375

    We will definitely try to help.

    Hope this helps.

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  4. Anonymous
    2011-11-12T18:50:41+00:00

    Hi, I got the same problem. These are what I get from BlueScreenViewer, mostly the ntoskrnl.exe causes the trouble, how to fix? Tks

    ==================================================

    Dump File : 111311-27690-01.dmp

    Crash Time : 11/13/2011 4:58:59 AM

    Bug Check String : KERNEL_DATA_INPAGE_ERROR

    Bug Check Code : 0x0000007a

    Parameter 1 : fffff6fc`5008d318

    Parameter 2 : ffffffff`c0000185

    Parameter 3 : 00000000`0dabc880

    Parameter 4 : fffff8a0`11a63000

    Caused By Driver : ntoskrnl.exe

    Caused By Address : ntoskrnl.exe+7cc40

    File Description : NT Kernel & System

    Product Name : Microsoft® Windows® Operating System

    Company : Microsoft Corporation

    File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)

    Processor : x64

    Crash Address : ntoskrnl.exe+7cc40

    Stack Address 1 : 

    Stack Address 2 : 

    Stack Address 3 : 

    Computer Name : 

    Full Path : C:\Windows\Minidump\111311-27690-01.dmp

    Processors Count : 2

    Major Version : 15

    Minor Version : 7601

    Dump File Size : 299,488

    ==================================================

    ==================================================

    Dump File : 111111-22729-01.dmp

    Crash Time : 11/11/2011 9:47:18 PM

    Bug Check String : KERNEL_DATA_INPAGE_ERROR

    Bug Check Code : 0x0000007a

    Parameter 1 : fffff6fc`40008400

    Parameter 2 : ffffffff`c0000185

    Parameter 3 : 00000001`06483860

    Parameter 4 : fffff880`01080008

    Caused By Driver : ataport.SYS

    Caused By Address : ataport.SYS+19008

    File Description : 

    Product Name : 

    Company : 

    File Version : 

    Processor : x64

    Crash Address : ntoskrnl.exe+7cc40

    Stack Address 1 : 

    Stack Address 2 : 

    Stack Address 3 : 

    Computer Name : 

    Full Path : C:\Windows\Minidump\111111-22729-01.dmp

    Processors Count : 2

    Major Version : 15

    Minor Version : 7601

    Dump File Size : 299,480

    ==================================================

    ==================================================

    Dump File : 110911-28407-01.dmp

    Crash Time : 11/9/2011 10:44:51 PM

    Bug Check String : KERNEL_DATA_INPAGE_ERROR

    Bug Check Code : 0x0000007a

    Parameter 1 : fffff6fc`40008378

    Parameter 2 : ffffffff`c0000185

    Parameter 3 : 00000000`0b1c5860

    Parameter 4 : fffff880`0106f008

    Caused By Driver : ataport.SYS

    Caused By Address : ataport.SYS+19008

    File Description : 

    Product Name : 

    Company : 

    File Version : 

    Processor : x64

    Crash Address : ntoskrnl.exe+7cc40

    Stack Address 1 : 

    Stack Address 2 : 

    Stack Address 3 : 

    Computer Name : 

    Full Path : C:\Windows\Minidump\110911-28407-01.dmp

    Processors Count : 2

    Major Version : 15

    Minor Version : 7601

    Dump File Size : 294,792

    ==================================================

    ==================================================

    Dump File : 110711-42900-01.dmp

    Crash Time : 11/7/2011 9:01:07 PM

    Bug Check String : KERNEL_DATA_INPAGE_ERROR

    Bug Check Code : 0x0000007a

    Parameter 1 : fffff6fc`400083c8

    Parameter 2 : ffffffff`c0000185

    Parameter 3 : 00000000`dae11860

    Parameter 4 : fffff880`01079008

    Caused By Driver : ataport.SYS

    Caused By Address : ataport.SYS+19008

    File Description : 

    Product Name : 

    Company : 

    File Version : 

    Processor : x64

    Crash Address : ntoskrnl.exe+7cc40

    Stack Address 1 : 

    Stack Address 2 : 

    Stack Address 3 : 

    Computer Name : 

    Full Path : C:\Windows\Minidump\110711-42900-01.dmp

    Processors Count : 2

    Major Version : 15

    Minor Version : 7601

    Dump File Size : 299,496

    ==================================================

    ==================================================

    Dump File : 110411-24398-01.dmp

    Crash Time : 11/4/2011 12:56:48 AM

    Bug Check String : KERNEL_DATA_INPAGE_ERROR

    Bug Check Code : 0x0000007a

    Parameter 1 : fffff6fc`40009900

    Parameter 2 : ffffffff`c0000185

    Parameter 3 : 00000000`23cc5860

    Parameter 4 : fffff880`01320f44

    Caused By Driver : Ntfs.sys

    Caused By Address : Ntfs.sys+eff44

    File Description : 

    Product Name : 

    Company : 

    File Version : 

    Processor : x64

    Crash Address : ntoskrnl.exe+7cc40

    Stack Address 1 : 

    Stack Address 2 : 

    Stack Address 3 : 

    Computer Name : 

    Full Path : C:\Windows\Minidump\110411-24398-01.dmp

    Processors Count : 2

    Major Version : 15

    Minor Version : 7601

    Dump File Size : 299,488

    ==================================================

    ==================================================

    Dump File : 110211-64366-01.dmp

    Crash Time : 11/2/2011 2:27:11 PM

    Bug Check String : KERNEL_DATA_INPAGE_ERROR

    Bug Check Code : 0x0000007a

    Parameter 1 : fffff6fc`400097f8

    Parameter 2 : ffffffff`c0000185

    Parameter 3 : 00000000`55812860

    Parameter 4 : fffff880`012ff6b0

    Caused By Driver : Ntfs.sys

    Caused By Address : Ntfs.sys+f06b0

    File Description : 

    Product Name : 

    Company : 

    File Version : 

    Processor : x64

    Crash Address : ntoskrnl.exe+7cc40

    Stack Address 1 : 

    Stack Address 2 : 

    Stack Address 3 : 

    Computer Name : 

    Full Path : C:\Windows\Minidump\110211-64366-01.dmp

    Processors Count : 2

    Major Version : 15

    Minor Version : 7601

    Dump File Size : 299,544

    ==================================================

    ==================================================

    Dump File : 092811-26395-01.dmp

    Crash Time : 9/28/2011 12:32:53 PM

    Bug Check String : KERNEL_DATA_INPAGE_ERROR

    Bug Check Code : 0x0000007a

    Parameter 1 : fffff6fc`5000b790

    Parameter 2 : ffffffff`c0000185

    Parameter 3 : 00000000`b9346820

    Parameter 4 : fffff8a0`016f2e1c

    Caused By Driver : ntoskrnl.exe

    Caused By Address : ntoskrnl.exe+7cc40

    File Description : NT Kernel & System

    Product Name : Microsoft® Windows® Operating System

    Company : Microsoft Corporation

    File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)

    Processor : x64

    Crash Address : ntoskrnl.exe+7cc40

    Stack Address 1 : 

    Stack Address 2 : 

    Stack Address 3 : 

    Computer Name : 

    Full Path : C:\Windows\Minidump\092811-26395-01.dmp

    Processors Count : 2

    Major Version : 15

    Minor Version : 7601

    Dump File Size : 299,488

    ==================================================

    ==================================================

    Dump File : 092211-29780-01.dmp

    Crash Time : 9/22/2011 10:24:22 PM

    Bug Check String : DRIVER_POWER_STATE_FAILURE

    Bug Check Code : 0x1000009f

    Parameter 1 : 00000000`00000004

    Parameter 2 : 00000000`00000258

    Parameter 3 : fffffa80`036df040

    Parameter 4 : fffff800`0446f510

    Caused By Driver : ntoskrnl.exe

    Caused By Address : ntoskrnl.exe+7f4da

    File Description : NT Kernel & System

    Product Name : Microsoft® Windows® Operating System

    Company : Microsoft Corporation

    File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)

    Processor : x64

    Crash Address : ntoskrnl.exe+7f4da

    Stack Address 1 : 

    Stack Address 2 : 

    Stack Address 3 : 

    Computer Name : 

    Full Path : C:\Windows\Minidump\092211-29780-01.dmp

    Processors Count : 2

    Major Version : 15

    Minor Version : 7601

    Dump File Size : 508,712

    ==================================================

    ==================================================

    Dump File : 091711-24320-01.dmp

    Crash Time : 9/17/2011 4:17:16 PM

    Bug Check String : DRIVER_POWER_STATE_FAILURE

    Bug Check Code : 0x1000009f

    Parameter 1 : 00000000`00000004

    Parameter 2 : 00000000`00000258

    Parameter 3 : fffffa80`036f9b60

    Parameter 4 : fffff800`00b9c510

    Caused By Driver : ntoskrnl.exe

    Caused By Address : ntoskrnl.exe+7f4da

    File Description : NT Kernel & System

    Product Name : Microsoft® Windows® Operating System

    Company : Microsoft Corporation

    File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)

    Processor : x64

    Crash Address : ntoskrnl.exe+7f4da

    Stack Address 1 : 

    Stack Address 2 : 

    Stack Address 3 : 

    Computer Name : 

    Full Path : C:\Windows\Minidump\091711-24320-01.dmp

    Processors Count : 2

    Major Version : 15

    Minor Version : 7601

    Dump File Size : 508,552

    ==================================================

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