Blue screen with this error code: KERNEL_DATA_INPAGE_ERROR, STOP: 0x0000007A

Anonymous
2009-12-20T20:35:50+00:00

I get this blue screen error:

   KERNEL_DATA_INPAGE_ERROR

   STOP: 0x0000007A

whenever I resume from hibernation or restart after shut down. I did a clean install of windows 7 couple of months back and have been seeing this problem for last month or so.

Sometimes I also see the following error while resuming from hibernation:

   Boot Device Not Found

   Please install an operating system on your hard disk

   Hard Disk (3F0)

And when I click on Hard Disk Test from System Diagnostics, I see this:

   "Hard Disk Test"  Hard disk not exist

I have no idea whether all these errors are related and caused by the same issue. Also, I hear a kind of clicking noise coming from my laptop and the computer starts slowing down eventually resulting in the blue screen.

All my drivers are up to date and windows is also up to date (installed everything on Windows Update).

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-12-21T18:30:43+00:00

Hi djrules,

Welcome to Microsoft Answers.

****The error code KERNEL_DATA_INPAGE_ERROR STOP: 0x0000007A states that the requested page of kernel data from the paging file could not be read into memory. It appears that there are some issues with the hard disk.

Use check disk command for any errors on hard disk -

Warning: Microsoft does not recommend interrupting the CHKDSK process. Microsoft does not guarantee the integrity of the disk if the CHKDSK program is interrupted. For safety you can back up your data before using the check disk command.

Use the check disk commands as follows:

 1. Click Start.

 2. In search window type 'cmd' and ENTER. Right click and select 'Run as administrator'.

 3. Type at the command prompt CHKDSK /P and press ENTER to scan the disk.

 4. Then type CHKDSK C: /F /R and press ENTER to repair corrupt sectors, if there are any.

NOTE: The root drive has to be C: and the command may schedule a task at the system startup, if it does, then press Y to schedule a task and restart the computer to perform chkdsk.

Once chkdsk completes, boot to the desktop and then check.

You may refer to the below mentioned link for more details -

http://msdn.microsoft.com/en-us/library/ms793989.aspx

Hope this helps. Let us know the results.

Thanks,

Meghmala – Microsoft Support

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  1. Anonymous
    2010-09-14T22:31:17+00:00

    Hi,

    Hotfix

    Definition: A hotfix is a single, cumulative package that includes one or more files that are

    used to address a problem in a product and are cumulative at the binary and file level. A

    hotfix addresses a specific customer situation and may not be distributed outside the

    customer's organization.

    Additional information: Hotfixes are distributed by Microsoft Customer Service and Support.

    Customers may not redistribute hotfixes without written, legal consent from Microsoft.

    Description of the standard terminology that is used to describe Microsoft software updates

    http://support.microsoft.com/kb/824684

    Hotfix and Updates are two different animals. If a Hotfix happens to be determined that all

    running that version of Windows it would be made into an Update and withdrawn as a

    Hotfix. However that, to my thinking, would be very rare. Sometimes Hotfix are included

    in an "Update Rollup" however there are checks to see if a machines needs it or has it

    installed.

    Same holds true for a Service Pack.

    Bottom line is that if you need a specific Hotfix go ahead and apply it and the later Updates

    and Service Packs will sort themselves out. Most Hotfix will not install if the conditions they

    are designed to correct are not present.

    Hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

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  2. Anonymous
    2010-09-14T21:50:49+00:00

    There are two hotfixes here that you can request for W7 x64.   I'm assuming that I just want the newer of the two?

    Also, can I still apply windows updates and service packs after I install the hotfix? How would I know if this hotfix got included in a subsequent update or service pack?

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  3. Anonymous
    2010-09-14T21:19:59+00:00

    You can try this hotfix:

    http://support.microsoft.com/kb/977178

    You receive various Stop error messages in Windows 7 or in Windows Server 2008 R2 when you try to resume a computer that has a large SATA hard disk

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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  4. Anonymous
    2010-09-14T21:15:40+00:00

    Its a brand new hard drive.  I checked for smart errors and it was clean.  Also, if it were the hard drive it seems that I would see issues other just at resume from sleep?

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