Problem connecting to the Windows Error Reporting service

Anonymous
2009-12-06T16:05:34+00:00

Whenever I try to check for solutions in the action center of Windows 7, I get the following error message: Problem connecting to the Windows Error Reporting service. Some of the reports could not be uploaded to the Windows Error Reporting service. Please try again later.

This issue started appearing a few days ago, even though I didn't make any changes in my computer. I don't have any firewall (except for the default Windows firewall) and all my other programs work just fine on the Internet.

Any ideas what might cause the issue?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-12-15T14:49:27+00:00

Problem solved.

I actually had to purge all the existing reports using the Disk Cleanup utility.

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64 additional answers

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  1. Anonymous
    2013-11-20T21:49:02+00:00

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key. Select File, Export and give the file a name noting where it is located. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your Sky Drive, share with everyone and post a link here. Please say if the report has been obtained in safe mode.

    Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files.

    For help with Sky Drive see paragraph 9.3:

    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

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  2. Anonymous
    2013-11-21T02:49:45+00:00

    Hi Gerry, please see my System Info, Event Log, and Application Log here, thanks.  Any help is greatly appreciated!  http://sdrv.ms/I0yKwj

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  3. Anonymous
    2013-11-21T09:46:10+00:00

    Pete

    I think I need to clarify exactly what you see as your problem? Is your problem related to Action Center?

    You do have a number of issues and the Windows Error Reporting service is generating a considerable number of reports highlighting these problems., which we can address.

    At regular intervals you are seeing unexpected shut downs and the link below at paragraph 2.14 summarises the main causes:

    http://www.gerryscomputertips.co.uk/syserrors4.htm

    Are you causing these unexpected shut downs by pressing the Power On / Off button to resolve freezes? If not we need to find out why they are occurring.

    You have placed your page file on your D partition. It would be better on you C partition.

    It is desirable to turn off your computer over night. Some routines are performed when the computer is booted.

    To eliminate an unrelated but recurring Event ID: 10 errors in your Application log please run the Fix it in this KB Article

    http://support.microsoft.com/kb/2545227

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  4. Anonymous
    2013-11-21T15:03:34+00:00

    Pete

    I think I need to clarify exactly what you see as your problem? Is your problem related to Action Center?

    You do have a number of issues and the Windows Error Reporting service is generating a considerable number of reports highlighting these problems., which we can address.

    At regular intervals you are seeing unexpected shut downs and the link below at paragraph 2.14 summarises the main causes:

    http://www.gerryscomputertips.co.uk/syserrors4.htm

    Are you causing these unexpected shut downs by pressing the Power On / Off button to resolve freezes? If not we need to find out why they are occurring.

    You have placed your page file on your D partition. It would be better on you C partition.

    It is desirable to turn off your computer over night. Some routines are performed when the computer is booted.

    To eliminate an unrelated but recurring Event ID: 10 errors in your Application log please run the Fix it in this KB Article

    http://support.microsoft.com/kb/2545227

    My "C" drive is a solid state drive.  My "D" drive is a "regular" SATA drive.  I had read somewhere that the paging file could have negative consequences if it is on a solid state drive.

    Most of the unexpected shutdowns are probably from pushing the power button due to unresolvable freezes.

    I ran the Event ID:10 Fix, thanks.

    So back to my original query, within the Action Center, under Maintenance, I choose Check for Solutions and have set it up to automatically send info to the Reporting Service, which is when I receive the notice that it cannot send the info.  Thoughts?

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