Problem connecting to the Windows Error Reporting service

Anonymous

Whenever I try to check for solutions in the action center of Windows 7, I get the following error message: Problem connecting to the Windows Error Reporting service. Some of the reports could not be uploaded to the Windows Error Reporting service. Please try again later.

This issue started appearing a few days ago, even though I didn't make any changes in my computer. I don't have any firewall (except for the default Windows firewall) and all my other programs work just fine on the Internet.

Any ideas what might cause the issue?

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Anonymous

Problem solved.

I actually had to purge all the existing reports using the Disk Cleanup utility.

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64 additional answers

Anonymous

2009-12-09T07:47:16+00:00

I use Internet Explorer as the default web browser and there are no proxies configured.

The Network Diagnostics Tool also didn't detect any problem.

This issue seems to confined to the Windows Error Reporting service, since I don't have any other problems with my computer.

Any other ideas?
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Anonymous

2009-12-07T20:07:34+00:00

Hi Sbiro,

Sorry that the issue still persists!

Are you using Internet Explorer as the default browser?

Check if the proxy setting for your computer has been changed. If that is changed you might not be able to connect to secured sites.

To check for the proxy settings follow the steps:

1.      Open Internet Explorer.

2.      Go to Tools Menu.

3.      Select Internet Options.

4.      Go to Connections tab and click on LAN Settings.

5.      Check if proxy setting has been enabled, if so disable it and now check if you are able to connect.

You may also run the Network Diagnostic Tool and see if that helps.

1.      Click on Start.

2.      In the Start Search Bar type Troubleshooting.

3.      Select Network and Internet.

4.      Click on Internet Connections.

5.      Follow the on screen instructions.

Now check if you are able to accomplish what you want.

Hope this information is helpful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.
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Anonymous

2009-12-07T17:16:28+00:00

Hi Amrita,

Thank you for your reply.

I checked the Windows Error Reporting Service, it is started. Also, there were no dependencies listed for this service.

I tried to disable the Windows firewall as well, still no luck...

Any further ideas?
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Anonymous

2009-12-07T14:34:56+00:00

Hi Sbiro,

Welcome to Microsoft Answers!

Check for the service Windows Error Reporting Service if it is started or not.

1.      Click on Start

2.      In the start Search box type Services

3.      Right Click on - RUN AS ADMIN

Check if the below mentioned services has the mentioned status and start up type.

Windows Error Reporting Service       Started      Automatic\Manual.

Also check the dependency services that are required for Windows Error Reporting Service to run.

To check that double click on the service and click on the dependency tab.

Also try changing the firewall settings and see if that is of any help.

Understanding Windows Firewall settings

http://windows.microsoft.com/en-US/windows7/Understanding-Windows-Firewall-settings

Hope this information is helpful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.
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