When trying to search in Windows 7 Start Menu, get error "Your Internet security settings prevented one or more files from being opened."

Anonymous
2010-01-02T00:57:21+00:00

I'm using Windows 7 Ultimate -- McAfee Firewall

Whenever I click on the "Start" button and then in the searh box type anything such as "Windows Media Player" or "Google Chrome" it gives me this result that says "Programs" with a blank tiny image next to it. Whenever I click on this item that says "Programs" it gives me this error:

"Your Internet security settings prevented one or more files from being opened. "

Yet, I don't have any restrictions on the computer... and even so, everything is on the default options... I have no idea why it's doing this

Windows for home | Previous Windows versions | Files, folders, and storage

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Anonymous
2010-11-19T17:38:06+00:00

0

I found a FIX and it WORKED for me:

  1. Create another user (admin)
  2. Switch to the newly-created user
  3. Run regedit
  4. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
  5. Right-click -> export to a public folder or root dir
  6. Switch back to your original account
  7. Remove the the above keys
  8. Run the exported .reg

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Anonymous
2010-01-03T00:39:36+00:00

Hey Wolfy13,

Welcome to Microsoft Answers.

Check if has the following registry key.

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article below:

Back up the registry**http://windows.microsoft.com/en-us/windows7/Back-up-the-registry**

To check:

  1. Go to start and type regedit.
  2. Select regedit from the programs list.
  3. Locate the key HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes{EF87B4CB-F2CE-4785-8658-4CA6C63E38C6}\TopViews{00000000-0000-0000-0000-000000000000}
  4. If the key exists try deleting it.

5. Close the registry editor.

If the key doesn't exist on your computer or deleting the key doesn't help, try these two steps below.

Step 1: Disable User Account Contro (UAC)

  1. Open User Account Control Settings by clicking the Start button, and then clicking Control Panel. In the search box, type uac, and then click Change User Account  Control settings.
  2. To turn off UAC, move the slider to the Never notify position, and then click OK.  

If you're prompted for an administrator password or confirmation, type the password or provide confirmation. You will need to restart your computer for UAC to be turned off.

If turning off UAC doesn’t help, enable it back and go to step 2.

Refer:

Turn User Account Control on or off**http://windows.microsoft.com/en-US/windows7/Turn-User-Account-Control-on-or-off**

Step 2: Disable all your security softwaresDisable all the security softwares. Once the security softwares like McAfee firewall are disabled, try opening the progams and see if there’s any noticeable change in the behavior.

If the problem goes away then it’s most likely the firewall settings that is preventing you from accessing programs.

Please refer the document below for reference:

How to Modify a McAfee Firewall**http://www.forex.com/pdf/firewall-mcafee.pdf**

**http://download.mcafee.com/products/manuals/en-us/MPF\_UserGuide\_2006.pdf**

See if this helps. Post back and let us know for further help.

Important: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.


Regards,

Shinmila H - Microsoft Support

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51 additional answers

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  1. Anonymous
    2010-08-22T07:25:42+00:00

    @IceKoldKilla

    thanks for your suggestion, but it still doesn't work. :\

    is there any other registry trick i can try?

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  2. Anonymous
    2010-08-23T17:54:50+00:00

    This is the only thing I found that worked. Remember that this was months ago and since I got it fixed, I haven't bothered looking for more solutions. A person below gives a link to a Microsoft page so maybe that could work for those who haven't fixed it with my method or any other method. I'm sorry I didn't find any other solutions at the time. All were the same as this and didn't work. I'm also glad I helped people because just like I like people to help me with my problems, I help others as well. Best way to find solution is in the forums where you will  find replies from people with same problems and solutions like I posted. ;) Good luck to those still searching.

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  3. Anonymous
    2010-09-22T12:11:25+00:00

    Hi Guys

    I have the exact same problem and its truly frustrating. As mentioned above what security settings have to do with being able to see and run my own stuff including paintrbrush is beyond me

    I dont know the solution but I can 100% give you a cause as I know what caused mine.

    It related to Firefox update. I tried to update my firefox and some related file began to have issues. I went online to get a "new" version of this file which my laptop said was not present and after that - kaput. I cant search my start menu anymore, or at least I can but the icons are missing and I get the error message if I try to run anything i click via the search. I was on the phone to Dell about some other issue and he thought it must be a virus i.e he had never seen it before, I am just glad other people have and its not. He didnt fix it however....

    Im still at it...

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