When trying to search in Windows 7 Start Menu, get error "Your Internet security settings prevented one or more files from being opened."

Anonymous
2010-01-02T00:57:21+00:00

I'm using Windows 7 Ultimate -- McAfee Firewall

Whenever I click on the "Start" button and then in the searh box type anything such as "Windows Media Player" or "Google Chrome" it gives me this result that says "Programs" with a blank tiny image next to it. Whenever I click on this item that says "Programs" it gives me this error:

"Your Internet security settings prevented one or more files from being opened. "

Yet, I don't have any restrictions on the computer... and even so, everything is on the default options... I have no idea why it's doing this

Windows for home | Previous Windows versions | Files, folders, and storage

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Anonymous
2010-11-19T17:38:06+00:00

0

I found a FIX and it WORKED for me:

  1. Create another user (admin)
  2. Switch to the newly-created user
  3. Run regedit
  4. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
  5. Right-click -> export to a public folder or root dir
  6. Switch back to your original account
  7. Remove the the above keys
  8. Run the exported .reg

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Anonymous
2010-01-03T00:39:36+00:00

Hey Wolfy13,

Welcome to Microsoft Answers.

Check if has the following registry key.

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article below:

Back up the registry**http://windows.microsoft.com/en-us/windows7/Back-up-the-registry**

To check:

  1. Go to start and type regedit.
  2. Select regedit from the programs list.
  3. Locate the key HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes{EF87B4CB-F2CE-4785-8658-4CA6C63E38C6}\TopViews{00000000-0000-0000-0000-000000000000}
  4. If the key exists try deleting it.

5. Close the registry editor.

If the key doesn't exist on your computer or deleting the key doesn't help, try these two steps below.

Step 1: Disable User Account Contro (UAC)

  1. Open User Account Control Settings by clicking the Start button, and then clicking Control Panel. In the search box, type uac, and then click Change User Account  Control settings.
  2. To turn off UAC, move the slider to the Never notify position, and then click OK.  

If you're prompted for an administrator password or confirmation, type the password or provide confirmation. You will need to restart your computer for UAC to be turned off.

If turning off UAC doesn’t help, enable it back and go to step 2.

Refer:

Turn User Account Control on or off**http://windows.microsoft.com/en-US/windows7/Turn-User-Account-Control-on-or-off**

Step 2: Disable all your security softwaresDisable all the security softwares. Once the security softwares like McAfee firewall are disabled, try opening the progams and see if there’s any noticeable change in the behavior.

If the problem goes away then it’s most likely the firewall settings that is preventing you from accessing programs.

Please refer the document below for reference:

How to Modify a McAfee Firewall**http://www.forex.com/pdf/firewall-mcafee.pdf**

**http://download.mcafee.com/products/manuals/en-us/MPF\_UserGuide\_2006.pdf**

See if this helps. Post back and let us know for further help.

Important: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.


Regards,

Shinmila H - Microsoft Support

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51 additional answers

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  1. Anonymous
    2010-06-14T14:50:59+00:00

    Read my reply above. It fixed mine. Hope it helps you! ;)

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  2. Anonymous
    2010-06-14T14:50:10+00:00

    HEY I found the solution. I had forgot about this forum and I've had it fixed for over 2 months now. I'll still let you know how I fixed it for others to know as well. Here is exactly what I copied. I'm not sure where I got it from. I searched so much in Google and always found the same solution that didn't work. I tried millions of things. This one helped and was easy. As said above you need to work with Windows' Registry so if you don't want to because you're scared you'll mess up your PC or you just don't know much PLEASE DON'T DO IT, otherwise do as said below. I detailed it so even a dumby could understand.(Would say another word but don't want this reply to get deleted by Microsoft for inappropriate words. HERE:

    1. End Task on EXPLORER.EXE from Task Manager. (Ctrl + Shift + Esc ) Once there go to the PROCESS tab above. Then search forEXPLORER.EXE  It will of course close Windows Explorer which ISN'T Internet Explorer but your icons on desktop, toolbar, etc.
    2. Start the Registry Editor (Go to Computer A.K.A. My Computer in XP just in case you don't know what I'm talking about, and go to the Hard Disk Drive that your Windows 7 is installed. You might have more than one. Mine is D:* but it is usually**C:*

    C:\Windows\regedit.exe You won't have regedit with .exe normally but that's what the extension is.

    1. Look for the following key:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes{EF87B4CB-F2CE-4785-8658-4CA6C63E38C6}\TopViews{00000000-0000-0000-0000-000000000000}

    1. Rename the key so it looks like the following:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes{EF87B4CB-F2CE-4785-8658-4CA6C63E38C6}\TopViews{00000000-0000-0000-0000-000000000000}.BACKUP

    So all you add is  .BACKUP  at the end of the 0000 thing. Remember that  .BACKUP  to the folder's name NOT the code inside.

    1. When your done go back to the Task Manager (Ctrl+Shift+Esc). Click on File | New Task (Run) and type EXPLORER.EXE and hit ENTER.
    2. Now try your search from the Start Menu again.

    If the above process doesn't work for you, you can always put it back the way it was by reversing the process above.

    I don't understand exactly what this key is controlling, but hopefully someone else can shed some light on why this works.

    I user named: Ice Kold Killa (Don't want to use my real name) edited this for dummies but the original instructions were written by the man that I thank so much.

    Matthew Evans

    Kraft & Kennedy, Inc.

    360 Lexington Avenue

    New York, NY 10017

    Direct: 212.692.5608

    *** Email address is removed for privacy ***

    My info for contact is:    *** Email address is removed for privacy ***

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