When trying to search in Windows 7 Start Menu, get error "Your Internet security settings prevented one or more files from being opened."

Anonymous
2010-01-02T00:57:21+00:00

I'm using Windows 7 Ultimate -- McAfee Firewall

Whenever I click on the "Start" button and then in the searh box type anything such as "Windows Media Player" or "Google Chrome" it gives me this result that says "Programs" with a blank tiny image next to it. Whenever I click on this item that says "Programs" it gives me this error:

"Your Internet security settings prevented one or more files from being opened. "

Yet, I don't have any restrictions on the computer... and even so, everything is on the default options... I have no idea why it's doing this

Windows for home | Previous Windows versions | Files, folders, and storage

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Anonymous
2010-11-19T17:38:06+00:00

0

I found a FIX and it WORKED for me:

  1. Create another user (admin)
  2. Switch to the newly-created user
  3. Run regedit
  4. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
  5. Right-click -> export to a public folder or root dir
  6. Switch back to your original account
  7. Remove the the above keys
  8. Run the exported .reg

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Anonymous
2010-01-03T00:39:36+00:00

Hey Wolfy13,

Welcome to Microsoft Answers.

Check if has the following registry key.

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article below:

Back up the registry**http://windows.microsoft.com/en-us/windows7/Back-up-the-registry**

To check:

  1. Go to start and type regedit.
  2. Select regedit from the programs list.
  3. Locate the key HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes{EF87B4CB-F2CE-4785-8658-4CA6C63E38C6}\TopViews{00000000-0000-0000-0000-000000000000}
  4. If the key exists try deleting it.

5. Close the registry editor.

If the key doesn't exist on your computer or deleting the key doesn't help, try these two steps below.

Step 1: Disable User Account Contro (UAC)

  1. Open User Account Control Settings by clicking the Start button, and then clicking Control Panel. In the search box, type uac, and then click Change User Account  Control settings.
  2. To turn off UAC, move the slider to the Never notify position, and then click OK.  

If you're prompted for an administrator password or confirmation, type the password or provide confirmation. You will need to restart your computer for UAC to be turned off.

If turning off UAC doesn’t help, enable it back and go to step 2.

Refer:

Turn User Account Control on or off**http://windows.microsoft.com/en-US/windows7/Turn-User-Account-Control-on-or-off**

Step 2: Disable all your security softwaresDisable all the security softwares. Once the security softwares like McAfee firewall are disabled, try opening the progams and see if there’s any noticeable change in the behavior.

If the problem goes away then it’s most likely the firewall settings that is preventing you from accessing programs.

Please refer the document below for reference:

How to Modify a McAfee Firewall**http://www.forex.com/pdf/firewall-mcafee.pdf**

**http://download.mcafee.com/products/manuals/en-us/MPF\_UserGuide\_2006.pdf**

See if this helps. Post back and let us know for further help.

Important: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.


Regards,

Shinmila H - Microsoft Support

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51 additional answers

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  1. Anonymous
    2011-08-15T08:47:31+00:00

    finally i have fix this problem which have bothered me for months!!

    thanks very much!!

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  2. Anonymous
    2011-08-10T23:10:52+00:00

    I've tried similar things using registry editor in the past and they have worked. I am having a lot of trouble with this one however and hope you could offer me not an entirely new solution but subtle changes to this one to get around the problems I'm having.

    I successfully end the explorer.exe process in task manager, however it is after this that the problem I'm trying to fix becomes a problem in the solution. In order to start the registry editor through Computer, without explorer.exe running, I tried to open it through the task manager and "new task". however in doing this, a familiar message is displayed: "Your Internet security settings prevented one or more files from being opened."

    Following this I attempted to just run the registry editor through the task manager and had the same result.

    I notice in step 5. (If I could get this far) I need to run a new task explorer.exe through the task manager. This I tried after being unsuccessful in the earlier steps and in the end had to restart my computer to get it running again. I know I was typing the file paths correctly etc because I deliberately typed one wrong to see what the result would be and it gave me an error message telling me it was an incorrect file path.

    like you I have tried all the other solutions which have been offered and have been completely unsuccessful. please reply to this post as I am really running out of ideas.

    Thanks very much

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  3. Anonymous
    2011-06-22T08:42:14+00:00

    0

    I found a FIX and it WORKED for me:

    1. Create another user (admin)
    2. Switch to the newly-created user
    3. Run regedit
    4. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
    5. Right-click -> export to a public folder or root dir
    6. Switch back to your original account
    7. Remove the the above keys
    8. Run the exported .reg

    Thanks, this worked for me since the other examples of how to fix them didn't show the same files in my registry

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