Yeah the blue screen is exactly the same as before.
And yes, I have 2x 2GB sticks, both are exactly the same. Will remove 2GB and see what happens, and get back to you soon.
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Right, so I'm using an HP laptop, and it seems to be consistently crashing on startup, with a bunch of strange coloured lines and pixels before the login screen appears. I usually dont even get a BSOD, but I did just once, with the error code 0x000000001E and the error message "Attempt to reset the display driver and recover from timeout failed".
I'd had this problem using Windows Vista as well, and thought an upgrade to 7 might fix it, but apparently not. Listing my computer specs below in case they're of any use.
HP Pavilion dv9830us
OS: Windows 7 Home Premium 64 bit edition, formerly Windows Vista Home Premium 64 bit edition
RAM: 4GB
Processor: Dual Core Intel T5550, its a 64 bit processor, I believe.
Video Card: Nvidia Geforce 8600GS (mobile), 512MB VRAM.
What I've tried so far:
Every edition of Nvidia drivers that I can find for my card, using 3dguru's driver sweeper each time I install a new one. I've used the new 195.39 beta drivers as well, and those did work for a few hours. However, when I shut my pc down it wouldnt start up again, reverting back to the same crashes.
Flashed my BIOS to the latest version as per HP's driver page for my laptop.
Checked that my chipset drivers are up to date.
Disabled all Aero effects (just in case that was the problem)
Basically, if my PC has an Nvidia driver installed on it, it crashes. If I go to safe mode, uninstall the video driver, it boots up fine in normal mode with the regular VGA driver. When I then install an Nvidia driver again, back to the crashes.
Since I do tend to use my PC quite a bit, any assistance is appreciated.
Thanks in advance.
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Yeah the blue screen is exactly the same as before.
And yes, I have 2x 2GB sticks, both are exactly the same. Will remove 2GB and see what happens, and get back to you soon.
you got 4GB ram right?
are they are the exact same?
go head remove 2 GB
and try it!
what does the blue screen view say same error as before?
go to
control panel
look for
system
advanced tab
look at start up and recovery
click on settings
look for automatically restart box
uncheck that box
click ok
if you crash it wont restart from now on!
you need restart manually!
Yeah still the blue screen, even after updating DirectX. Also, all those options are turned off for me so I have the absolute basic settings. I had tried that just in case it was those settings causing a problem, but it didn't seem to work.
you still getting blue screen?
after direct x update?
if your pc is slow uncheck some of these options and apply!
take a look at my computer screen picture!
http://www.megaupload.com/?d=3NGDUK92
go to
control panel
system
advanced tab
performance
click on settings
look at visual effects