Windows 7 crashes on startup, "Attempt to reset the display driver and recover from timeout failed"

Anonymous
2009-11-03T13:00:54+00:00

Right, so I'm using an HP laptop, and it seems to be consistently crashing on startup, with a bunch of strange coloured lines and pixels before the login screen appears. I usually dont even get a BSOD, but I did just once, with the error code 0x000000001E and the error message "Attempt to reset the display driver and recover from timeout failed".

I'd had this problem using Windows Vista as well, and thought an upgrade to 7 might fix it, but apparently not. Listing my computer specs below in case they're of any use.

HP Pavilion dv9830us

OS: Windows 7 Home Premium 64 bit edition, formerly Windows Vista Home Premium 64 bit edition

RAM: 4GB

Processor: Dual Core Intel T5550, its a 64 bit processor, I believe.

Video Card: Nvidia Geforce 8600GS (mobile), 512MB VRAM.

What I've tried so far:

Every edition of Nvidia drivers that I can find for my card, using 3dguru's driver sweeper each time I install a new one. I've used the new 195.39 beta drivers as well, and those did work for a few hours. However, when I shut my pc down it wouldnt start up again, reverting back to the same crashes.

Flashed my BIOS to the latest version as per HP's driver page for my laptop.

Checked that my chipset drivers are up to date.

Disabled all Aero effects (just in case that was the problem)

Basically, if my PC has an Nvidia driver installed on it, it crashes. If I go to safe mode, uninstall the video driver, it boots up fine in normal mode with the regular VGA driver. When I then install an Nvidia driver again, back to the crashes.

Since I do tend to use my PC quite a bit, any assistance is appreciated.

Thanks in advance.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2009-11-13T17:41:16+00:00

    i am 100% sure that this is video card!

      there is nothing wrong with your video card physically! the drivers you are using to run widnows 7 is causing this crash!         so run windows xp untill hp make windows 7 driver. "this will never happen! hhahaha :("


    when you run xp  run only software that you really really need 

    also

    speed up xp

    go to

    control panel

    system

    advanced tab

    performance

    click on settings

    look at visual effects             ucheck some of those box!           also add more virtual memory same tab!    "look arround!"      first box  1000  second box  4000 apply

    or hope some one elce could help you!

    also   go here

    --------------------------------------xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx----------------------

    find out  if each devices in your device manger is good with windows 7!

    http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx

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  2. Anonymous
    2009-11-13T15:50:36+00:00

    @Rain77 Ive just been a bit busy man so I havent had much new to report, thats the problem :( Still trying hard to fix this, but I haven't made any progress yet. And no you didn't go too far :)

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  3. Anonymous
    2009-11-10T03:23:16+00:00

    bull shift!

    ok     put the widnows 7 evaluation dvd  that you used to install winnows 7 in the cd rom drive . restart the computer!

     when you see the message  "press any key to boot form the cd"    you press something on the keyboard.

    let it load to  place that ask you to install windows.

    look for that option called repair something!

    choose that option 

    choose automatic option!

    when done it will ask you to restart!


    do you have to back up your files?            " this repair option wont erase anything!"       other ways jest clean install it again!

    i try to help Rohanr   but i went too far i guess! :) lol  he is not talkin any more! :(

    i give up!

    MICROSOFT = Most Intelligent Customers Realize Our Software Only Fools Teenagers


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  4. Anonymous
    2009-11-10T02:54:00+00:00

    ok, so I think I have a similar problem to rain77 that you appear to have helped the other day.  I have been using the wondows 7 evaluation copy since June 2009 and not really had too many problems that I haven't been able to find my way around however my HP dv2315nr has said "operating system not found" for a few weeks now and doesn't appear to be recognizing my C:\ as a hard drive.  It shows me something called "BootX" as a diskdrive with only 33g of memory.  Any suggestions?

    anything at this point would possibly be an improvement. I've tried going through the msdos prompt, editing registry files through loading/unloading hive, and a host of other things...let me know any suggestions as they are greatly appreciated!

    thanks!

    ~Amy

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  5. Anonymous
    2009-11-06T21:52:33+00:00

    Thanks, you've been a great help! I'll check how well it works with Vista, with a fresh start tomorrow morning, and keep this thread updated.

    Cheers

    Rohan

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