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Right, so I'm using an HP laptop, and it seems to be consistently crashing on startup, with a bunch of strange coloured lines and pixels before the login screen appears. I usually dont even get a BSOD, but I did just once, with the error code 0x000000001E and the error message "Attempt to reset the display driver and recover from timeout failed".
I'd had this problem using Windows Vista as well, and thought an upgrade to 7 might fix it, but apparently not. Listing my computer specs below in case they're of any use.
HP Pavilion dv9830us
OS: Windows 7 Home Premium 64 bit edition, formerly Windows Vista Home Premium 64 bit edition
RAM: 4GB
Processor: Dual Core Intel T5550, its a 64 bit processor, I believe.
Video Card: Nvidia Geforce 8600GS (mobile), 512MB VRAM.
What I've tried so far:
Every edition of Nvidia drivers that I can find for my card, using 3dguru's driver sweeper each time I install a new one. I've used the new 195.39 beta drivers as well, and those did work for a few hours. However, when I shut my pc down it wouldnt start up again, reverting back to the same crashes.
Flashed my BIOS to the latest version as per HP's driver page for my laptop.
Checked that my chipset drivers are up to date.
Disabled all Aero effects (just in case that was the problem)
Basically, if my PC has an Nvidia driver installed on it, it crashes. If I go to safe mode, uninstall the video driver, it boots up fine in normal mode with the regular VGA driver. When I then install an Nvidia driver again, back to the crashes.
Since I do tend to use my PC quite a bit, any assistance is appreciated.
Thanks in advance.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
nvlddmkm.sys is your video card!!!!!
other two errors are direct x driver i belive!!!!
nvidia display driver is causeing you blue screen!! so does direct x " they both go together!"
so
download this file and install it full!! pleae allow this program to downlod file for the net !!!
it is direct x driver!
also i a few days there would be new driver from nvidaia coming out "they make new drivers every month"!
pleae post the results ...
Thanks for the info, windowsfanny. There's a lot there concerning overclocking which doesn't apply to me, since I've never messed around with that kind of stuff. There's a registry fix in there thats a possible solution, and I'll try that and see what happens, and post here soon. Thanks for the help, again!
EDIT: Also, as far as the codec packs are concerned, its a totally clean install and I have no codecs installed other than the Windows defaults, so that shouldn't be a problem.
I've tried the registry fixes to suspend timeouts, but those arent working either.
On a side note, I'm wondering if anyone could tell me how to diagnose a bad graphics card? Because I've found a few threads describing a known issue with the card that I have on my pc:
http://h30434.www3.hp.com/psg/board/message?board.id=Display&message.id=6271
http://www.engadget.com/2008/07/10/all-nvidia-8400m-8600m-chips-faulty/
And I'm wondering if all this may just be the same problem described in the two threads I've linked.
see a 4 page thread on sevenforums concerning this. (you may wish to read the whole thread)
http://www.sevenforums.com/graphic-cards/9297-windows-7-rc-nvlddmkm-sys-bsod.html
please use for information purposes only, i will see if i can find something not to techy for you
seems in the thread on sevenforums the issue comes down to codec, but i cant be sure.
the thread suggest non-microsoft and non-nvidia applications to cure the issue.(page 4)
hope this helps. maybe someone will see it, and be able to help you along.
Help others, let us know what fixes your issue. Click Vote Helpful for those whom help.
UPDATE: Well, Windows 7 finally did give me a BSOD. For whatever reason, I can't figure out how to attach the dump file on these forums, but here's the information I got from the dmp file:
The crash was caused due to the following files:
==================================================
Filename : dxgkrnl.sys
Address In Stack : dxgkrnl.sys+5cef8
From Address : fffff880`03c10000
To Address : fffff880`03d04000
Size : 0x000f4000
Time Stamp : 0x4ac5509e
Time String : 02/10/2009 02:00:14
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : dxgmms1.sys
Address In Stack : dxgmms1.sys+ff07
From Address : fffff880`03d04000
To Address : fffff880`03d4a000
Size : 0x00046000
Time Stamp : 0x4a5bc578
Time String : 14/07/2009 00:38:32
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
==================================================
Filename : nvlddmkm.sys
Address In Stack : nvlddmkm.sys+10cf80
From Address : fffff880`0f095000
To Address : fffff880`0fd9f800
Size : 0x00d0a800
Time Stamp : 0x4ae7dd22
Time String : 28/10/2009 06:56:50
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
Hope that helps! If you can tell me how to get the dmp file across to you, I can do that too. Appreciate the help!
Thanks for your answers, Rain77.
I have tried all the drivers you suggested, straight from nvidia.com and nowhere else. I am using Windows 7 64 bit, and I've tried the Windows 7 and the Windows Vista 64 bit drivers. The 32 bit drivers obviously don't install on my pc. As for the dmp file, Windows 7 is simply crashing and not actually giving me a BSOD, so there is no dmp file generated.
