network printer shows offline

Anonymous
2009-08-21T20:06:51+00:00

In windows vista my cable network printer shows offline now. Everything else is fine i can still go onto the internet etc. ??

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2010-03-23T04:23:01+00:00

right click on (Network)Printer , choose Properties , go to Ports tab, choose Configure Port , then un-check SNMP Status Enable option,

I had same problem and this solution solved for me, hope this will help for u.

tks,

TZ

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  1. Anonymous
    2009-08-22T15:02:41+00:00

    Hey Securelend,

    Lets first check if the printer is enabled. If you are installing the Network printer for the first time, here is what you need to do :

    After you have installed a network printer, you need to add a connection to the printer for each computer on the network.

    1.

    Open Printers by clicking the Start button , clicking Control Panel , clicking Hardware and Sound , and then clicking Printers .

    2.

    On the toolbar, click Add a printer .

    3.

    In the Add Printer Wizard , select Add a network, wireless or Bluetooth printer , and then follow the steps in the wizard.

    If you have already installed the printer and if it still shows offline, try to install the drivers for your printer. You would have got the printer drivers with your printer.

    If you are not able to still enable the network printer and it shows Offline, you can follow the below article :

    http://support.microsoft.com/kb/172811

    Thanks,

    Regards,

    Irfan H,

    Microsoft Answers Support Engineer. Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  2. Anonymous
    2009-09-30T22:21:28+00:00

    Hey I had this issue as well. Most likely the info below did not help...go to your printer and click the option to print out a 'printer diagnostics page' or 'printer supplies page', etc.  This will print out your IP address.  I had a power outage and my IP address had changed.  If it has changed you will have to go into the 'sharing' options on the printer and manually change the last digit on the IP address.

    You can also type it in your web browser (the new one) and change it back to what it was before.

    Hope this helps!

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  3. Anonymous
    2009-10-11T18:03:26+00:00

    Also have this issue. And what Irfan H wrote is not the solution.

    Strill trying to find what is causing this. I have Canon MX860 connected to 5 computers all over RJ45 network cable.

    Two computers keep showing the printer as "offline" after about 24 hours after installing the driver.

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  4. Anonymous
    2009-10-26T18:05:19+00:00

    Hey,

    Try to turn off the SNMP. I had the same issue... and that was the problem, the SNMP was enabled. Just tick it out.

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