Konica Minolta PagePro 1350W compatibilty with Windows 7, comes up as "Unspecified" device

Anonymous
2009-11-11T16:50:27+00:00

I have a Konica Minolta PagePro 1350W laser printer that works quite well, I just updgraded to Windows7 from XP but my printer doesn't work anymore. It appears as PP1350W in the "Devices and Printers" window as an unspecified device. I tried installing the Vista Drivers for the Page Pro 1400W and now that printer appears in under "printers and Faxes", however the PP1350W is still listed as an unspecified device and printing to the 1400W does nothing. What's worse is not I can't even remove the 1400W no matter how many times I tell it to remove, it just automatically pops up again. Is there a generic driver out there for the PagePro 1350W that will work in Windows7 so I can at least have basic printing functionality?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2009-11-12T02:41:26+00:00

Hello gUnit101,

From what i see in the Compatibility Center there are several versions of the PagePro printer that are compatible but the 1350 is not listed.  The 1100 and 1400 are listed but not the 1350.  I would check with Konica to see if they have updated drivers for your specific model or see if the drivers for one of the other models can work with your printer.

Regards,


~Alex T.~

~Windows Desktop Experience MVP~

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments

69 additional answers

Sort by: Most helpful
  1. Anonymous
    2010-01-27T17:42:13+00:00

    Open a command prompt

    type

    net view \thenameoftheremotemachine

    you have to use your machine name.  You should see a list of disk and print shares

    If not you will need to correct your network configuration


    Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2010-01-27T16:04:38+00:00

    Help...I've done everything here until I get to the "add a new local port as \computername\printer"...when I try to do that I get the error "The network path was not found"...what am I doing wrong?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2010-01-27T04:26:36+00:00

    thanks.  Sorry I can't make the vendors keep the same driver names forever but it's only a requirement for Point and Print on cross architecture operating systems and Microsoft only enforces this for print drivers included with the current product.


    Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2010-01-27T01:32:27+00:00

    Hi Alan,

    I carried out an extensive search of the microsoft catalog using konica, minolta and 1350 as search terms...still wasnt able to find a driver.  Thank you for providing the address for the catalogue will save it for future reference. 

    I do have the printer working now using the following workround.  Hope this helps someone:

    Installed 1350w on XP machine and enabled printer sharing

    Installed 1400w with 64 bit drivers on Windows 7 machine as a local printer attached to the "file" port

    Then under properties for the printer added a new local port as \computername\printer

    Was able to print took me a few attempts to figure out that bidirectional support should be disabled.

    Regards

    This guy is awesome. This DID work for me.  I downloaded the 1400 file from the Konica Minolta site and ran the setup.

    Was this answer helpful?

    0 comments No comments