Konica Minolta PagePro 1350W compatibilty with Windows 7, comes up as "Unspecified" device

Anonymous
2009-11-11T16:50:27+00:00

I have a Konica Minolta PagePro 1350W laser printer that works quite well, I just updgraded to Windows7 from XP but my printer doesn't work anymore. It appears as PP1350W in the "Devices and Printers" window as an unspecified device. I tried installing the Vista Drivers for the Page Pro 1400W and now that printer appears in under "printers and Faxes", however the PP1350W is still listed as an unspecified device and printing to the 1400W does nothing. What's worse is not I can't even remove the 1400W no matter how many times I tell it to remove, it just automatically pops up again. Is there a generic driver out there for the PagePro 1350W that will work in Windows7 so I can at least have basic printing functionality?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-11-12T02:41:26+00:00

Hello gUnit101,

From what i see in the Compatibility Center there are several versions of the PagePro printer that are compatible but the 1350 is not listed.  The 1100 and 1400 are listed but not the 1350.  I would check with Konica to see if they have updated drivers for your specific model or see if the drivers for one of the other models can work with your printer.

Regards,


~Alex T.~

~Windows Desktop Experience MVP~

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  1. Anonymous
    2010-01-12T21:56:37+00:00

    Hi Alan,

    I carried out an extensive search of the microsoft catalog using konica, minolta and 1350 as search terms...still wasnt able to find a driver.  Thank you for providing the address for the catalogue will save it for future reference. 

    I do have the printer working now using the following workround.  Hope this helps someone:

    Installed 1350w on XP machine and enabled printer sharing

    Installed 1400w with 64 bit drivers on Windows 7 machine as a local printer attached to the "file" port

    Then under properties for the printer added a new local port as \computername\printer

    Was able to print took me a few attempts to figure out that bidirectional support should be disabled.

    Regards

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  2. Anonymous
    2010-01-12T01:49:59+00:00

    Search on the Windows Catelog site.  Find the driver you need for your device  Be sure to select the correct OS version and correct 64 or 32 bit

    http://catalog.update.microsoft.com/v7/site/Home.aspx

    The file is in CAB format so you will have to extract the files .


    Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

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  3. Anonymous
    2010-01-12T00:47:55+00:00

    Hi,

    I have Windows 7 Home Premium.  I'm hoping this isnt a version issues, because that would be really bad.  Like I asked earlier is it possible to download the driver directly from Microsoft website?   Someone who does have the working driver can they provide a copy?

    Thanks

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  4. Anonymous
    2010-01-11T17:15:23+00:00

    I just installed Windows 7 Home Premium, 64-bit, but I have the option to install 32-bit instead. I'm wondering whether your 7 Ultimate was 64-bit - I'm guessing yes. Also, I read that Ultimate enables some XP functionality that Home Premium might lack. Could this be why the other readers couldn't find the driver you found?

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