Vista won't boot - System restore/Startup repair can't fix

Anonymous

Have Vista running on Dell Inspiron 1720. All of a sudden I can't start Windows. Startup Repair cant fix the problem and System restore can't seem to solve the problem either. Am starting to panic.

Startup Repair listed the following as the problem details but it leaves me clueless.

Problem Event Name:Startup repairV2

Problem Signature 01: AutoFailure

Prob Sig 02: 6.0.6001.18000.6.0.6001.18000

Prob Sig 03: 6

Prob Sig 04: 786444

Prob Sig 05: Corruptvolume

Prob Sig 06: NoRootCause

Prob Sig 07: 0

Prob Sig 08: 2

Prob Sig 09: WrpRepair

Prob Sig 10: 87

OS Version: 6.0.6001.2.1.0.256.1

Local ID: 1003

Have used Dell pre-boot checks and all physical systems seem fine so must be software. Can anyone help?

Thanks

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Anonymous

Hello Buzbyb6,

Thank you for posting to the Microsoft Answers Forum.

I have some questions for you to help with troubleshooting your issue.

When trying to boot do you get a blue screen? If so, then try to get the error code number that comes up. That will give us more insight as to what could be causing your issue.
Can you boot into Safe Mode? Press F8 as Vista is starting up. then select Safe Mode.

Some of the things that could cause this issue would be a corrupt file system, bad Ram, or faulty hardware.

If you can get into safe mode. Run CHKDSK to fix the file system. Go to a command prompt and type chkdsk /r
Check the RAM using Memtest from a bootable floppy or CD. www.memtest.org
Check the HDD for bad sectors.
If its just a corrupted OS, backup your data and run Recovery to restore Windows to its factory state.

Please post again and let us know if your issue is resolved or if you need further assistance.

Sincerely,

Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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49 additional answers

Anonymous

2010-06-26T20:03:17+00:00

Me too. I have found hundred of refs to this & it all feeds back to a corruption that occurs during the auto SP1 update. Have been at this for two weeks with no solution.

What gets me sooooo angry is that MS hav known about this for over 2 years & have not pulled the product!!!

I have tried everything suggested - F8, F10, F11 - eventually got OS to boot from downloaded Vista restore disk but startup repair won't work, nor will restore - why? BECAUSE SP1 OVERWRITES ALL PREVIOUS RESTORE POINTS!

MS has basically released a virus! at least with other viruses you can restore to an earlier date - with this one you can't.

I have no idea how to rescue my personal data as although I can now get to the log-on screen, the keyboard & mouse are not recognised once out of the 'fix' screens after OS has booted from the downloaded disk! Iam not prepared to lose personal data.

NEVER EVER EVER install an MS update - EVER!!!

so, still no fix & forums seem unable to help - cannot express how upset & furious I am at MS for not having fixed this for over TWO YEARS.
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Anonymous

2010-06-15T23:39:04+00:00

I have the same problem .... start up .. get the blue 'welcome' screen and then it goes blank .. have been able to start in 'safe mode' a few times but mostly it fails miserably! this all began when an automatic upgrade was installed! I do not have any 'earlier restore points', the system cannot fix the fault (or find one for that matter!) and i know it is not a virus as Norton were working on my system for 2 days and found nothing. There must be a way to 'uninstall' the last update to get everything working again ... can someone PLEASE tell me exactly what this update was and how i can delete it! I have no disc writer so i cannot install anything via disc ... all 'solutions' have involved reloading via disc .. HELP!
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Anonymous

2010-02-18T08:09:24+00:00

Similar issue. Chkdsk fails with status 50. Also a Dell (Inspiron Zino HD). Very suspicious! If anyone has more information, please update.
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Anonymous

2010-02-16T06:48:06+00:00

So what's the verdict whether it is an upgrade foul-up or a virus? I don't see anything yet on Dell or Microsoft sites about this.
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