Internal Error 2503/2502

Anonymous
2010-06-16T16:08:20+00:00

Win 7 Ult 64-bit:

On random installs i get the above error msg w/ 1 of the 2 codes listed..... here is what i have done:

-Checked Windows Installer, it is set to manual

-cleared out all those install files

-tried to locate the reg files used to correct this similar issue on previous versions on Wins, no luck on that

I am pretty computer literate(minor repair as a hobby, build my own machine/family machines), but since about the time wins 7 came out I have had little time to really dig into wins 7, so have been restricted to mostly a user the last 6 months or so. I have reached the extent of my knowledge on correcting this particular issue.

oh, and to add.... I tried to install and run the windows clean up utility and it gives the same error while in setup  =D

Windows for home | Windows 10 | Install and upgrade

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Anonymous
2010-06-17T11:42:55+00:00

Hi Tynne,

·        What are you trying to install?

·        Did you get any error message along with the error code?

·        Did you make any changes on your computer prior to this issue?

Let’s try these steps and check if it helps.

Method 1

Unregister Windows Installer, and then reregister Windows Installer. To do this, follow these steps:

  1. On the "Start" menu, click "Run.
  2. In the "Open" box, type "msiexec /unreg", and then press ENTER.
  3. On the "Start" menu, click "Run".
  4. In the "Open" box, type "msiexec /regserver", and then press ENTER.

Method 2

Check permissions within the Installer folder. To do this, follow these steps.

1.     Click on Start and in the Start Search bar > type in > c: /windows/installer.

2.     Right click on c: /windows/installer at the top under programs and click properties.

3.     Click on the security tab > Verify if System and Administrator account has Full access permissions.

4.     The Everyone account should have read and execute permissions, List Folder Contents, and Read.

Method 3

Also run an online virus scan from the link given below as it sometimes cause due to virus. If you have any antivirus software installed on your computer please install the latest update for the software so that it works properly.

http://onecare.live.com/site/en-nz/default.htm?mkt=en-nz

Hope the information helps. Please post back and let us know.

Regards

Debleena S

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2013-07-20T11:06:44+00:00

    Skip the steps done in task manager

    Open computer

    Type C:\Windows\Explorer

    Right click explorer.exe

    click run as admin

    Now uninstall or install the apps that you want

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  2. Anonymous
    2013-07-20T00:15:03+00:00

    Running Win7(64bit). After I type in "explorer.exe" in next to last step I do not see a box that says "Create this task with admin privileges"

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  3. Anonymous
    2013-07-19T22:42:58+00:00

    Wow i gotta tell you, you are THE guy!

    Tried more than five "solutions" around permissions and other stuff, none worked.

    Tried this...et voilá !!!

    May you have a long and wise life myfriend!!

    Bless ya!

    Bets regards,

    Eduardo

    (from Portugal)

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  4. Anonymous
    2013-07-11T10:14:19+00:00

    This is something that i found out by doing something else

    Open "Task Manager" (Ctrl+Shift+Esc or right click the start bar and click: "Task Manager")

    Click "Processes" Tab

    Right click: "Windows Explorer"

    Click: "End Task"

    Click "File" on the top of the windows

    Then Click "New Task"

    Type "explorer.exe" without quotations

    Check the "Create this task with administrative privileges" box

    Now install/uninstall your app

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