Unable to open .exe files

Hi TongaMandigora,

If this and the next reply do not help then please start your own thread with all the information

we need to help us help you.

How to ask a question

http://support.microsoft.com/kb/555375

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Just in case there are any lingering pieces of the malware here is the complete removal method.

.exe issue fix in the next message.

Try Safe Mode with networking - repeatedly tap F8 as you boot up.

The top two methods allow the scanners to run and/or get AV.exe out of the way or removal.

1.

CTRL SHIFT ESC  - Task Manager  OR Right Click the TaskBar - Task Manager

Processes tab - End Process on AV.EXE and then proceed with the Uninstall Guide.

If needed use Start - Computer  OR  Windows Explorer  to navigate to

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe  or where ever it is installed at - if

needed Right Click the Malwarebytes - Properties - Shortcut tab - target line to see where it

is installed.

Right Click on it and Rename it to ZZMbam.COM (or anything different than it is now) and

then double click on it and run it that way. You can rename it back later. Do similar with

other programs as needed. Use this method for others as needed - DO NOT ASSUME any

one program removes it all or that there is not other malware involved.

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Another method is to use these :

Use Process Explorer to "Suspend" not Stop the Processes

Then use AutoRuns to remove the malware startup items.

Now use UnLocker to delete the files in the malware.

You may have to do this one file at a time.

Process Explorer - Free

http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

AutoRuns - Free

http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

UnLocker - Free (do not install the Ebay adaware)

http://www.softpedia.com/get/System/System-Miscellaneous/Unlocker.shtml

AV.exe

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The AV.exe malware goes under many names :

XP Internet Security 2010, Antivirus Vista 2010, and Win 7 Antispyware 2010 are rogue

antivirus, scams to force you to pay for them while they have no benefits at all.

How to remove Vista Antivirus 2010 and the other AV.exe varieties.

http://www.bleepingcomputer.com/virus-removal/remove-antivirus-vista-2010

RENAME these as needed to allow them to run : (use another name with the .COM extension instead of .exe)

These can be done in Safe Mode - repeatedly tap F8 as you boot however you should also

run them in regular Windows when you can.

Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone.

(If Rootkits run UnHackMe)

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

Malwarebytes - free

http://www.malwarebytes.org/products/malwarebytes_free

Run the Microsoft Malicious Removal Tool

Start - type in Search box -> MRT  find at top of list - Right Click on it - RUN AS ADMIN.

You should be getting this tool and its updates via Windows Updates - if needed you can

download it here.

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

(Then run MRT as above.)

Microsoft Malicious Removal Tool - 32 bit

http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft Malicious Removal Tool - 64 bit

http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

also install Prevx to be sure it is all gone.

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other security

programs. This is a scanner only, VERY EFFECTIVE, if it finds something come back here or

use Google to see how to remove. 

http://www.prevx.com/   <-- information

http://info.prevx.com/downloadcsi.asp  <-- download

PCmag - Prevx - Editor's Choice

http://www.pcmag.com/article2/0,2817,2346862,00.asp

Try the trial version of Hitman Pro :

Hitman Pro is a second opinion scanner, designed to rescue your computer from malware

(viruses, trojans, rootkits, etc.) that have infected your computer despite all the security

measures you have taken (such as anti virus software, firewalls, etc.).

http://www.surfright.nl/en/hitmanpro

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If needed here are some online free scanners to help

http://www.eset.com/onlinescan/

New Vista and Windows 7 version

http://onecare.live.com/site/en-us/center/whatsnew.htm

Original version

http://onecare.live.com/site/en-us/default.htm

http://www.kaspersky.com/virusscanner

Other Free online scans

http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1

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Also do these to cleanup general corruption and repair/replace damaged/missing system

files.

Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  - 

RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker

(SFC.exe) program generates in Windows Vista cbs.log

http://support.microsoft.com/kb/928228

Run checkdisk - schedule it to run at next start and then Apply OK your way out then

restart.

How to Run Check Disk at Startup in Vista

http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html

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If any Rootkits are found use this thread and other suggestions. (Run UnHackMe)

http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/a8f665f0-c793-441a-a5b9-54b7e1e7a5a4/

Hope this helps.

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Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right.

I tried the whole thing all the steps but nothing seems to happen. Pliz help. I have to go to the programe files folder to open any program.

Tich

i m unable to open regedit in my pc or any oher application related to .exe