Try another verification method That verification method isn't working right now. Please try another method.

Anonymous
2023-11-22T05:17:56+00:00

Original Issue: I was trying to redeem a reward from my account and the phone number i was trying to use was linked to another account i think. So when i made a google voice number to use instead the error: Try another verification method That verification method isn't working right now. Please try another method. was shown even when trying to use my original phone number. The FAQ part of the site says that this can happen when someone has unussual activity on their account. I think my question here is how long would it be until i can actually try the new phone number and/or will i need to contact microsoft directly. I also have not found a way to contact Microsoft through the phone.

UPDATE: The Google voice phone number became an issue. When I was contacted back by support they told me In the terms of use we are not allowed to use a Google voice phone number or any other online number. You need to link a phone number from a regular telephone company. I found that mine was already linked to another account I had a long time ago and had to figure out how to get that removed from that account and add it to the new(current) account. If you are still having trouble I would just reach out to support.

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  1. Anonymous
    2024-07-03T08:58:02+00:00

    I'm also encountering an issue on the Microsoft website. When I try to sign in and click on "Forgot password," then select phone number verification, I receive an error message stating, "This verification method is not working right now."

    I've researched Microsoft's support posts and followed their suggested steps, but none of them have resolved the issue. First, I attempted to clear cache and cookies, but the problem persisted. Next, I tried logging in from a different browser, but encountered the same error.

    Now, I'm attempting your new method: waiting for 2 days before adding a phone number. Hopefully, this will resolve the issue.

    EDIT: The fix is just use a vpn then try it will work.

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  2. Anonymous
    2024-07-09T11:25:13+00:00

    I can't redeem my points using my numbers it says try another verification method what are some other ways I don't want to waste all of my efforts just to get points

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  3. Anonymous
    2024-07-09T14:12:23+00:00

    Hi 👋 jay if u can't redeem Ur points from number try using e mail address that's all I can say also what are you using chrome or Microsoft apps(bing) i suggest using bing u don't have to put phone number or anything to reedem points

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  4. Anonymous
    2024-07-09T17:03:49+00:00

    You can't sign in or what provide with context.

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  5. Anonymous
    2024-07-13T15:20:37+00:00

    I'm having the same problem, it always says "Try another verification method" whenever I try to add my phone number. I'm now trying to wait up to 48 hours to make sure that I'll be able to redeem the robux that I deserve for non-stop earning over 1900 points. Hopefully this works and hope that my efforts ain't for nothing. Additionally, how do you change your phone number just by google voice like how does that even work? Please answer🙏🙏

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