Try another verification method That verification method isn't working right now. Please try another method.

Anonymous
2023-11-22T05:17:56+00:00

Original Issue: I was trying to redeem a reward from my account and the phone number i was trying to use was linked to another account i think. So when i made a google voice number to use instead the error: Try another verification method That verification method isn't working right now. Please try another method. was shown even when trying to use my original phone number. The FAQ part of the site says that this can happen when someone has unussual activity on their account. I think my question here is how long would it be until i can actually try the new phone number and/or will i need to contact microsoft directly. I also have not found a way to contact Microsoft through the phone.

UPDATE: The Google voice phone number became an issue. When I was contacted back by support they told me In the terms of use we are not allowed to use a Google voice phone number or any other online number. You need to link a phone number from a regular telephone company. I found that mine was already linked to another account I had a long time ago and had to figure out how to get that removed from that account and add it to the new(current) account. If you are still having trouble I would just reach out to support.

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  1. Anonymous
    2023-11-30T13:22:46+00:00

    How long do you have to wait for the block to be lifted?

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  2. Anonymous
    2023-11-30T16:48:46+00:00

    I waited 48hrs.

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  3. Anonymous
    2023-12-09T06:38:39+00:00

    I waited a day and tried again same problem. I don't have a different number to try. What other option do I have to add a phone number or get this to work?

    Have you resolved your problem yet? I've got the same and it's been 24hrs, same problem so I'll do it again tomorrow

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  4. Anonymous
    2023-12-10T06:30:32+00:00

    NEXT DAY: I'm trying again and it's still not working, maybe it's cause of different time zones, I dont know. But it's been around 48hrs ill try again later

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  5. Anonymous
    2023-12-10T16:35:46+00:00

    Same problem and it's been 2 days and hours later and I still can't get my phone verification code.

    I'm so done

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