Try another verification method That verification method isn't working right now. Please try another method.

Anonymous
2023-11-22T05:17:56+00:00

Original Issue: I was trying to redeem a reward from my account and the phone number i was trying to use was linked to another account i think. So when i made a google voice number to use instead the error: Try another verification method That verification method isn't working right now. Please try another method. was shown even when trying to use my original phone number. The FAQ part of the site says that this can happen when someone has unussual activity on their account. I think my question here is how long would it be until i can actually try the new phone number and/or will i need to contact microsoft directly. I also have not found a way to contact Microsoft through the phone.

UPDATE: The Google voice phone number became an issue. When I was contacted back by support they told me In the terms of use we are not allowed to use a Google voice phone number or any other online number. You need to link a phone number from a regular telephone company. I found that mine was already linked to another account I had a long time ago and had to figure out how to get that removed from that account and add it to the new(current) account. If you are still having trouble I would just reach out to support.

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  1. Anonymous
    2024-08-11T12:50:52+00:00

    I was trying to get my phone number off my old account that my brother was using, but every time I try to add my phone number its keep saying "That verification method isn't working right now. Please try another method", and the tab says "Blocked", and at first I thought my account was block [for Some reason], but I could still sign in, Then i tryed to refresh a few times. but that also didnt work, and the thing is I can put the phone number, back on the other account, but not on the other one i'm trying to get it on.

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  2. Anonymous
    2024-07-18T14:44:45+00:00

    So the fix ended up being waiting 24-48hrs for the block to lift and then adding a different phone number.

    Ugrvkmjk

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  3. Anonymous
    2024-07-16T10:50:41+00:00

    Hi Ray, could you let me know what error you're experiencing? I'd be happy to help! :D

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  4. Anonymous
    2024-07-16T01:48:26+00:00

    Original Issue: I was trying to redeem a reward from my account and the phone number i was trying to use was linked to another account i think. So when i made a google voice number to use instead the error: Try another verification method That verification method isn't working right now. Please try another method. was shown even when trying to use my original phone number. The FAQ part of the site says that this can happen when someone has unussual activity on their account. I think my question here is how long would it be until i can actually try the new phone number and/or will i need to contact microsoft directly. I also have not found a way to contact Microsoft through the phone.

    UPDATE: The Google voice phone number became an issue. When I was contacted back by support they told me In the terms of use we are not allowed to use a Google voice phone number or any other online number. You need to link a phone number from a regular telephone company. I found that mine was already linked to another account I had a long time ago and had to figure out how to get that removed from that account and add it to the new(current) account. If you are still having trouble I would just reach out to support.

    I need my phone number!!

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  5. Anonymous
    2024-07-15T03:03:06+00:00

    I made an account with only e mail address so I had to add phone number later to redeem my rewards

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